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Classification of Benchmarking Processes - Research Paper Example

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The paper "Classification of Benchmarking Processes" highlights that rather than considering benchmarking as either internal or external, it would be appropriate to consider another classification model that improves on this model to include a third category. …
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Classification of Benchmarking Processes
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Download file to see previous pages Benchmarking is ‘the process of identifying best practices in relation to both the products and the processes by which those products are created and delivered’ (Tutor2U, 2012). The identification of the best practice can be carried out within a given organization that has several units/departments, within a given industry or sector, or outside the industry and outside the geographical region. Benchmarking is carried out to understand the organization’s current position of performance in relation to the best practices adopted by other successful organizations to identify how to bridge the gaps that may exist (Clores, 2007).
Ideally, benchmarking involves an analysis of the performance levels that have been achieved by other successful players outside a given business, industry, organization, country or region in order to understand the strategies and approaches that these organizations have applied to reach this state. It helps an organization to identify the gap that still exists between its performance and the required excellent performance through an identification of the process that contributes to quality performance. Organizations that successfully apply the knowledge that they learn from such analysis of external practices will have improved performance in various functions and processes (Tutor2U, 2012). This will improve the overall output of the business organization.
In their article ‘Benchmarking the benchmarking models’, Anand and Kodali (2008) provide a suggestion that benchmarking should be categorized into two groups; internal benchmarking and external benchmarking. The duo asserts that the other remaining aspects of benchmarking like products, strategy development, process, or functions, among many others can then be classified into either of these two principal categories.  ...Download file to see next pagesRead More
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