Free

Basic Orientation to Conflict Situations - Essay Example

Comments (0) Cite this document
Summary
Basic orientations to conflict situations Date: Name: Institution: Basic orientations to conflict situations There are three orientations to conflict management in interpersonal relationships; the first orientation is that of a compromise where the conflicting sides gives up something in the process this is referred to as Lose-lose situation…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER96.4% of users find it useful
Basic Orientation to Conflict Situations
Read TextPreview

Extract of sample "Basic Orientation to Conflict Situations"

Basic orientations to conflict situations Basic orientations to conflict situations There are three orientations to conflict management in interpersonal relationships; the first orientation is that of a compromise where the conflicting sides gives up something in the process this is referred to as Lose-lose situation. Secondly, is a case of domination where one of the conflicting sides gains victory over the other and is classified as a win-lose case. Finally, is a situation of integration where each side refocuses their efforts with a view of ensuring neither side loses anything but gains. This situation is also known as a win-win approach. The three approaches always direct us on how to confront conflicting situations in interpersonal relationships. In this paper, the three approaches will be deeply examined and differentiated from each other for the purpose of establishing which approach best fits a given scenario. Lose-lose approach (compromise approach) In this approach, each person or party involved in the conflict atleast loses something. It is an approach that holds an assumption that both parties will be satisfied having lost equally. It is not a good method since it creates a potential cause of future conflict. The conflicting parties should reach a compromise by accepting to lose. It is a damaging and unhealthy approach to settling conflicts. Unlike the win-lose and win-win approaches where one or both parties may win, the overall result of lose-lose approach in conflict resolution is a loss for both persons and parties conflicting. Lose-lose approach might exhibit a characteristic feature that can make a person desist from disagreeing with a friend or colleague with a belief that the repercussion would be wounded friendship between them. Since there is a belief that lose-lose conflict orientation assumes that conflicts are certainly negative, people try to avoid conflicts at all costs. Win-lose approach (domination approach) It is an approach where one party or person gains victory against the conflicting party or person. An important aspect to take into consideration in this kind of orientation is look at conflict resolution as either a win or a lose battle. Moreover, what one of the parties loses is a gain to the opposite party and what one party gains is a loss to the other. This approach to conflict resolution is seen as a game that can lead to either a win or lose. It implies an approach that is competitive based on the assumption that the cake to be shared is fixed in size and the most important business is how big your portion will be upon sharing. Someone who is optimistic of the outcome and has little concern for other people will most likely orient to a win- lose approach. Similarly, an individual who has little attachment to the outcome of the negotiation will most probably give in to the opponents demands not because of anything else but because of the need to maintain friendship or relationship. Win-win approach This type of orientation takes the assumption that everyone gains in the event of resolving conflicts or differences. It aims at discovering a satisfactory resolution that is mutually acceptable to all the conflicting parties as opposed to win-lose approach which seeks to find a solution to the conflicting parties regardless of which party losses or wins. It is worth noting that it might not be possible to reach at win-win conclusion and when a deadlock is reached, parties or persons involved will always be required to make some amendments to their demands in order to accommodate the divergent views and arrive at win-win level. Unlike lose-lose, this approach seeks to search for several solutions which had not been explored by either side of the conflicting parties for the purpose of utilization in giving a win-win situation to the parties in conflict. Win-win approach works positively to both parties where none of the parties appears to be selfish and hence everyone is a winner. The orientation chosen in resolving a conflict affect the manner in which we advance to conflicting situations. To start with, two conflicting persons or parties may not look at issues in the same perspective. It is possible that one person is much indebted to a certain relationship or issue than the other person and therefore each person in conflict will tend to employ his or her own strategy in resolution. In cases where several issues are discussed, some may be accorded more attention than others and even when their importance is different for each. Therefore the negotiating party may oblige selectively on issues that are under discussion. Secondly, there is an affinity among persons to assume one approach over the others claiming its moral superiority in problem solving. For instance, the win – win approach is perceived by many theorists as the most appropriate over the other two approaches as it is seen to produce better creativity, sustainable agreements. The win – lose and lose – lose approaches are perceived to result in last minute give and take or even a deadlock. The under mentioned assertion has no clear prove or justification and therefore appears to be more of an individual wish on how conflicts should be resolved rather than how they should be resolved in reality. The emphasized alignment to win-win strategy by academicians in conflict resolution defeats logic since for several years this has not worked well. A greater percentage of the world’s negotiations have resulted into a win-lose affair. Learning only win-win tactics is likely to prove disastrous, as its proponents tend to make concessions in the hope of inducing cooperation in tough opponents, who are more likely to simply pocket each concession and ask for more until they encounter resistance, then to finally begin negotiating. (Churchman, 2005). The assertion will certainly affect the manner in which conflicts will be resolved as the win-win approach may not be appropriate in some cases. Basically, the three approaches have their own weaknesses and the choice of one strategy will depend on the type of conflict. A win-win case approach An example of a case when a win-win advance has been used is where two members of a family staying together in a shared room engage in a disagreement on who should work on the daily chores. The two engage in a conflict finally decides to discuss on how they should work on the chores. One of them offers to cook lunch while the other opts to clean the bench and other tableware. From this scenario both parties have achieved a win-win status because none of them does all the work alone and still none escapes performance of duties. References: Churchman, D. (2005), “Why we fight”, Theories of human aggression and conflict. Lanham Maryland, University Press of America. West, R & Lynn H. (2009), “Turner Understanding Interpersonal Communication”, Making Choices in Changing Times, 2nd ed. Uhl Lyn, Cengage learning. Wood, T. J (2010), “Interpersonal Communication”, Everyday Encounters, 6th Ed. New York, NY: Cengage learning. Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Basic Orientation to Conflict Situations Essay Example | Topics and Well Written Essays - 750 words”, n.d.)
Retrieved from https://studentshare.org/journalism-communication/1444833-define-and-compare-the-three-orientations-that
(Basic Orientation to Conflict Situations Essay Example | Topics and Well Written Essays - 750 Words)
https://studentshare.org/journalism-communication/1444833-define-and-compare-the-three-orientations-that.
“Basic Orientation to Conflict Situations Essay Example | Topics and Well Written Essays - 750 Words”, n.d. https://studentshare.org/journalism-communication/1444833-define-and-compare-the-three-orientations-that.
  • Cited: 1 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Basic Orientation to Conflict Situations

Sexual Orientation

...?Sexual Orientation One of the most controversial topics in this day and age is homosexuality, whose prevalence and legal rights have been brought into question. While some people believe that homosexual couples deserve the same rights and privileges as heterosexual couples, there are still those that feel marriage, and all associated rights and benefits, should be reserved for heterosexual couples. This is due to the belief that marriage is an institution that can only be accomplished between a man and a woman as procreation is often involved. However, by denying homosexual couples the chance to marry and start a family of their own, they are being denied their legal, equal rights. The legal rights of homosexual couples...
2 Pages(500 words)Essay

Market Orientation

...?Running head: marketing Market Orientation Immense competition as a consequence of changing needs and access to global markets has led manyorganizations to become marketing oriented. Organizations use market information for planning and implementing strategies in accordance with market, such as new product development, competitors’ performance and movements, making alliances, exploring new markets, bringing investors etc. Thus market orientation is the organization-wide generation of market intelligence, dissemination of its intelligence across departments, and organization-wide responses to it (Meek et al. 2007; p.34). Marketing orientation provides organizations with...
2 Pages(500 words)Essay

Market Orientation

...?Running head: marketing. Market Orientation Products that are not an easy sell, referred to as complex products, pose challenges for the business inmaking profits and sales. Such products would require non-conventional marketing and advertising in order to sell. More often, products that have greater emotional quotient with humans are difficult to sell. For example, products related to personal hygiene, birth control, warfare, drugs for terminal illness, and services related to abortion, sterilization, mental illness, funeral, artificial insemination, home health care, etc are few examples of complex products/services (Waller, 1999). In such cases, marketing and advertising should be based on strategy different from the...
3 Pages(750 words)Essay

Customer Orientation

...Running Head: ORIENTATION Orientation (Your School) ORIENTATION Introduction The subject of customer orientation has increasingly attracted the attention on of researcher in the recent past. It has become a subject of interest not only to the business world but also to the scholarly world. In the recent past, companies have committed a lot of resource on researching on the subject of customer orientation behavior and building of organization culture that is customer oriented. There have been systematic effort by many companies to come up with programs especially in their production and sales department that are customer oriented. Companies have encouraged their sales people to implement behavior which are customer oriented... and which...
9 Pages(2250 words)Essay

Strategic Market Management

...For many years, marketing researchers have been observing whether the influence of market orientation leads to profitability. There are contrasting results for this. However, much of the literature reveals that market orientation leads to higher quality of products which then leads to increased profits. Being market oriented means focusing on customers changing needs and wants. This may also leads to product innovation. The goal of this paper is to explain the benefits of adopting market oriented culture and how segmentation strategies benefit a business. Introduction Several fundamentals of modern business and marketing practices date back to the ancient Greeks, the...
9 Pages(2250 words)Research Paper

Ethiscal Situations

...You are promised a raise and it is months overdue. What do you do? Few things are more important to an employee than their salary. When a promise ismade by management regarding the salary, it is imperative that the promise be kept in order to ensure employees’ morale. If morale sinks, so does productivity. If I were in a situation where I had been promised a raise and it was months overdue, I would request to speak to the manager. I would sit down in their office and politely explain my situation to them. I would explain that promises are very important because people rely on them and they are an important part of the trust between management and employees. If a promise is broken or not kept, the bonds of...
2 Pages(500 words)Essay

Entrepreneurial Orientation and Marketing Orientation

...and consultants, and focused on enhancing professionalism in organizations. They provide leadership in addressing industry/community issues, and thereby develop a distinct identity. ( Ramachandran,K and Ramanarayan,S. 1993 )6 What is Marketing Orientation : One of the shortest definition of marketing is “ meeting needs profitably”. The society at large and individuals in particular have different needs, some of them basic and others sophisticated. Whichever organization recognizes their needs and offers products or services to satisfy such needs have successfully served their purpose. “Marketing is an organizational function and a set of processes for creating, communicating, and delivering value...
12 Pages(3000 words)Essay

Arab-Israeli Conflict: Basic Facts

...for the Arabs to come back to Israel. These Arabs, who previously stayed in Israel, not as refugees, became refugees in other Arab nations (Worth, p, 12). Works Cited Bickerton. I, J. The Arab-Israeli Conflict: A History. London: Reaktion Books, 2009. Print. Israel Science and Technology Directory. Arab-Israeli Conflict: Basic Facts. 2012. Retrieved on 25th November 2012 from: http://www.science.co.il/arab-israeli-conflict.asp Kimmerling, Baruch., S. & Migdal, Joel., S. The Palestinian People: A History. Illinois: Harvard University Press, 2003. Print. Lazar, Caron., C. & Schugt, B. The Old City of Jerusalem: A Cultural Crossroad. eBookIt.com, 2012. Print. Mayer, T. Jerusalem: Idea and...
5 Pages(1250 words)Essay

Organizational Situations

.... Most significantly, inauguration of a recognition and reward scheme will be the foundation to success since each employee will strive to remain the best, hence an escalation in productivity. It is a win-win situation for both employees and the company. A conflicts resolution committee should handle any arising issue earliest possible, so that it may not bring divisions. All these activities, on adoption, will increase the moral of the staff, which will in turn heighten their productivity. The firm will regain more profits, and occurrences of layoffs will be past events. I will be very glad to discuss the memo with you on our scheduled meeting next week. I believe strongly that it will bear much fruits...
1 Pages(250 words)Case Study

Hypothetical situations

...HYPOTHETICAL SITUATIONS Affiliation Q1. Engineering is one of the professions among many others that need high moral standards and virtues. It holds the very sense of human living and exploring natural resources for the better living of the human being. There is a myriad of distinctive set of virtues that need to be adhered to as a way to ensure that in the process of exploration of the natural resources the biodiversity is not threatened. The virtues include the following, which are more of positive rules as opposed to normative one. Primarily, engineering as professional that is considered physical should observe personal honesty in the execution of its mandate. Personal honesty is a moral standard that should guide committed... ...
5 Pages(1250 words)Assignment
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Basic Orientation to Conflict Situations for FREE!

Contact Us