Free

The process of measuring and comparing service utilization - Essay Example

Comments (0) Cite this document
Summary
The purpose of this study “The process of measuring and comparing service utilization” was to identify the variations and differences that occur with respect to how Assertive Community Treatment (ACT) teams operate to perform an economic program evaluation…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER98.1% of users find it useful
The process of measuring and comparing service utilization
Read TextPreview

Extract of sample "The process of measuring and comparing service utilization"

Assignment 4 al Affiliation Assignment 4 The purpose of this study was to identify the variations and differences that occur with respect to how Assertive Community Treatment (ACT) teams operate to perform an economic program evaluation. The researchers not that the model has not received enough attention especially concerning its essential elements on program implementation (Dewa, Horgan, Russell & Keates, 2001). Therefore, they contribute to this issue by describing their experiences in the development of multi-program analysis and costing evaluation of ACT. The information provided in the study helps to develop effective and efficient mental health evaluations.
The methodology that was used in the research was mixed-methods. The researchers used a form that had input from the teams incorporating the basic data that they were collecting. The form allowed them to collect information such as contact location, the persons at the contact, unusual activities, indirect client activity and direct client activity type. This method allowed the researchers to collect valuable information that would help them to collect the required data while ensuring that they minimized the burden associated with the exercise. For this kind of study, the methodology did not have any flaws.
The findings of the research indicate that most community mental health programs do not possess the relevant resources to build or buy the types of systems that would help to record notes about clients and the activities that they participate in (Dewa, Horgan, Russell & Keates, 2001). This means that it was difficult to have timely, consistent and accessible information for all community support and services which make it difficult to conduct the evaluations. The research does not provide adequate statistical data. Instead, most of the data provided is descriptive. Nevertheless, the findings have practical significance because of the value it has for program evaluation purposes and administrative purposes in terms of making key decisions on prioritization, planning and staffing needs (Dewa, Horgan, Russell & Keates, 2001).
The authors considered all the relevant studies in the sense that they included information from previous researches and contributions from different authors in to the study in form of a background study. The consideration of the studies helped the researchers gain an understanding of the current states of affairs as they relate to the topic of study pointing out that most studies have not given it importance.
The authors have discussed all the relevant limitations because they included a section on the challenges that they encountered and a table showing this. For example, the authors acknowledge that the nature of the VACT research questions only allowed them to select programs based on variations in governance, philosophies and organizational cultures something, which presented a challenge in terms of collective comparable service use data (Dewa, Horgan, Russell & Keates, 2001).
The conclusions are justified based on the results presented because the authors provide a conclusion that is entirely linked to the data that they collected. However, it is essential to note that the conclusion provided is very short and does not adequately provide information judging by the fact that the data collected was too much.
The study fits with other researches on the subject as it mentions that other studies have failed to address essential components of the model and tries to provide information that can lead towards that understanding. The results are relevant for Public Administration setting especially because the researchers mention that the study can be used for administrative purposes such as priority areas, service planning and staffing (Dewa, Horgan, Russell & Keates, 2001).
Reference
Dewa, C.C., Horgan, S., Russell, M. & Keates, J (2001). What? Another form? The process of measuring and comparing service utilization in a community mental health program model. Evaluation and Program Planning, 24, pp 239-247. Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“The process of measuring and comparing service utilization Essay”, n.d.)
The process of measuring and comparing service utilization Essay. Retrieved from https://studentshare.org/information-technology/1700505-the-process-of-measuring-and-comparing-service-utilization
(The Process of Measuring and Comparing Service Utilization Essay)
The Process of Measuring and Comparing Service Utilization Essay. https://studentshare.org/information-technology/1700505-the-process-of-measuring-and-comparing-service-utilization.
“The Process of Measuring and Comparing Service Utilization Essay”, n.d. https://studentshare.org/information-technology/1700505-the-process-of-measuring-and-comparing-service-utilization.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF The process of measuring and comparing service utilization

Measuring Performance

...was developed to counter previous management theory issues and direct managers what to measure in order to balance the financial perspective. Financial measures provide information on the past which is not enough and to create value for the future, investments in customers, technology, and innovation is required. Since Jengo Ltd is planning to expand its shop portfolio and create an online store, customer, shareholders, and internal business processes should be considered besides financial perspectives. Financial perspective of the balanced scorecard approach: This approach lays emphasis on timely and accurate funding of data will always remain a priority. Corporate databases make...
10 Pages(2500 words)Essay

Measuring Globalization

...growth rates, the higher the economic growth, through time. It is through such a constant method that allows for a country to trade freely along international lines. This may be because; their products are capturing a wider, global market. This indicates that not only one region benefits. Export GDP is the term to refer to the above globalisation measure. It is keen on trying to find out the right amount of their exported goods, products, and/or services another country is consuming. As any measure of anything, this method is not perfect in measuring globalization in developing areas. It is hard to measure the exact amount of goods and products leaving a...
12 Pages(3000 words)Essay

Research Utilization Paper

...the lump and reduce its risk of spreading. Even though treatment is available, most people are advised to take measures that would ensure early detection and prevention of the disease. Such measures include regularly touching one’s own breasts to note for any changes in tissue texture or any changes in skin color and appearance. Mammogram screening is also advised. This is a medical service where professional doctors observe the breast to detect any chances of breast cancer. Breast cancer is crucial to nursing in many ways. Not only are nurses directly in charge of breast cancer patients in hospitals, they are also responsible for ensuring that patients discharged from hospitals due to...
8 Pages(2000 words)Research Paper

Service Process at McDonalds Restaurants

...? Report on the Service Process at McDonald’s’s Restaurants McDonald’s is one of the busiest and well-known fast food restaurants in the world. It operates in more than 118 countries around the world having 32,000 restaurants outlets all over the world (Fitzsimmons and Fitzsimmons, 2005: 28). This report explores how they conduct their services while approximately serving about 47 million customers daily. Contents Abstract 2 Contents 3 Introduction 4 Main Body 5 Products Quality 5 McDonald’s Staff 5 McDonald’s Premise and Delivery 6 Communication and Payments of Bills 6 McDonald’s Service Design 7 McDonald’s restaurant service blue print 8 Failures of the...
8 Pages(2000 words)Term Paper

Utilization Management

...services by hospitalized patients. While the process may be applied to care provided in all settings, it is usually applied most intensively to hospital care since this is the most costly setting." (Murray, 2001) Concurrent utilization however has certain strengths as well as some weaknesses. The strengths of the concurrent utilization review pertain to the fact that the concurrent utilization review can highlight the differences and discrepancies that exit in the different business processes across an industry. Moreover the concurrent utilization theory can also highlight the responsibility and accountability factor...
4 Pages(1000 words)Essay

Service Facility and Process Flow

...The Body Shop – as Cosmetic & Toiletriess Retail Business Observation on the Service Facility and the Process Flow Entering The Body Shop stores everywhere has never been boring. It does not only represent women as frequent users of cosmetic and toiletriess; but men are welcomed at the stores well since they also have men products range. The Body Shop offers warm service facility and customers can have new experience everytime they visit the stores. Going to The Body Shop stores is not only a shopping moment, but also experience to share thoughts and knowledge. Their service facility is credible and knowledgeable. As it was observed, the process flow at...
5 Pages(1250 words)Essay

Warehouse management

...performance targets that demonstrate achievable. Discovery of their best practices enable them to manage change (Gamble, Strickland, & Thompson, 2007). The process allows initiator firm to realize their competitive position when they compare their services and products with those of target firms. Utilizing the benchmarking tool, the firm team is able to compare its own in-house operation with those of their third-party logistics (3PL) providers. It is important to note that, although benchmarking has proven valuable for large firms and organizations for relatively sometime until of late some doubts exist as to its suitability for smaller and medium...
8 Pages(2000 words)Essay

Measuring Success

...Measuring Success Virtual team is a group of individuals who work across by time, space, and cultural boundaries and work twenty-four hours. Interaction in such sort of teams takes place by the mean of electronic media. The driver of virtual teamwork is efficiency and technology enables the working of virtual team possible (Powell, Piccoli and Lves, 2004). Purpose of virtual team is to have diverse skills and continue working for 24 hours a day. Businesses get the benefit of increased productivity by being located around diverse time zones. Due to technological advancement, virtual teams do not need to waste time in travelling, and this increases their productivity. The focus of this essay is the areas of competence that...
2 Pages(500 words)Essay

Service facilities - service and process analysis

...Service Facilities- Service and Process Analysis No Yes No Yes Question Fromthe above mind map, it appears that on a typical day, like Monday, a patient was likely to spend more than 1 hour and 45 minutes in the queues while waiting to receive attention from the on-duty MD. A lot of time was wasted while the patient waited on the rack for the nurse practitioner to finish dealing with the current patient (≈ 30 minutes on Monday) and while waiting for the on-duty MD (25 minutes). The patients are therefore justified for their dissatisfaction with the clinic because of the delayed response time and attention from caregivers. Question 2. The clinic uses the first come first serve basis to...
2 Pages(500 words)Assignment

Health Care Utilization

...background information easier. Healthcare providers and Medicare enhancers are more accountable (Gulliford & Morgan, 2013). Changes in utilization of healthcare mean that the United States now joins other industrialized countries with efficient healthcare systems that make access to health care essential. The new laws brought about due to reforms ensure high performance standards that enhance access to affordable healthcare; improve efficiency; and enhance quality of service delivery. However, health experts and policy makers are skeptical regarding whether the new legislation will immediately make healthcare affordable to millions of Americans who are currently not adequately covered (Gulliford &...
4 Pages(1000 words)Assignment
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic The process of measuring and comparing service utilization for FREE!

Contact Us