Free

The Product of Sugar CRM - Essay Example

Comments (0) Cite this document
Summary
This paper 'The Product of Sugar CRM" focuses on the fact that CRM is software that aims at handling and improving how a business interacts with its customers and other businesses like suppliers. SugarCRM makes one-to-one connections with every customer through the following functionalities. …
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER92.3% of users find it useful
The Product of Sugar CRM
Read TextPreview

Extract of sample "The Product of Sugar CRM"

Customers are engaged in real-time through social media like twitter and facebook. Market integration in sugar allows the creation and management of marketing programs to particular customers. Customers also enjoy the use of software they use daily in their lives since they integrate into Sugar CRM. The software includes the Word, Outlook or Excel. The Dun&Bradstreet component of sugar allows the management to have a complete view of the customer properties requests and insights. Sugar can import all the business contacts from Gmail, Google, and IMAP into one place.
Sugar provides a complete sales forecast for the business. Sugar presents forecasting for each item that can be formatted to specific periods. It also gives management achievement quotas and other functionality scenario simulations. Due to an increase in smartphone use, sugar has mobile CRM that allows on-the-go use through native Android and iOS applications.
All these functionalities have a customer-service portal for bug reports, trouble tickets, and an FAQ section. All these features are elegantly presented in a multiple homepage dashboard that has monthly outcome pipelines, lead sources categorized by opportunities and sales pipelines. These results can be presented to the management or customer through customizable charts, dashboards and reports that are generated real-time.  Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(The Product of Sugar CRM Essay Example | Topics and Well Written Essays - 303 words, n.d.)
The Product of Sugar CRM Essay Example | Topics and Well Written Essays - 303 words. Retrieved from https://studentshare.org/information-technology/1692105-see-the-pic
(The Product of Sugar CRM Essay Example | Topics and Well Written Essays - 303 Words)
The Product of Sugar CRM Essay Example | Topics and Well Written Essays - 303 Words. https://studentshare.org/information-technology/1692105-see-the-pic.
“The Product of Sugar CRM Essay Example | Topics and Well Written Essays - 303 Words”, n.d. https://studentshare.org/information-technology/1692105-see-the-pic.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF The Product of Sugar CRM

Advantages of e-CRM systems

..., one of the more popular software used within the sales and marketing arena by many companies. This should endear the software further to Catherine’s and Max’s employees. Finally, Microsoft Dynamics CRM costs $1 less per user per month than SugarCRM. Also, if one were to consider costs of integrating the software, and training staff, one would expect Microsoft to be the cheaper option given that it integrates easily with other Microsoft products and employees will need minimal training to use it. This will lower the implementation and training costs. References Chaffey, D. (2009). E-Business and E-Commerce Management: Strategy, Implementation and Practice (4th ed.). London: Prentice Hall. Godin, S....
3 Pages(750 words)Coursework

CRM

...functional dimension of CRM and stated that it concerns with creating improved shareholder value through development of appropriate relationships with key customers and customer segments by making a fusion of the potential of relation marketing strategies with IT to create profitable, long-term relationships with customers and other key stakeholders. The underlying idea is that CRM provides opportunities to use data and information that helps understanding the customer needs and also in creating value for customers (Hussain et al., 2009); and integrating people, operations, and marketing capabilities enabled by IT (Boulding et al., 2005). Another aspect of CRM is that it serves to create...
4 Pages(1000 words)Essay

Marketing Concept of Coca Cola

.... This decision was taken because the company was accused of being a significant contributor for increasing obesity and other health concerns (Coca Cola, 2013c). During1980’s the company started manufacturing sugar free and low sugar content drinks under the brand names “Diet Coke”. This decision was made to strengthen the brand image of the company. Mr. Roberto C. Goizueta also introduced a drink with a relatively new flavour under a new formula which was popularly termed as “New Coke”. However, coke started manufacturing drinks under the original formula to regain the customer and critic confidence. These were some of the important product development strategies which were undertaken to...
8 Pages(2000 words)Essay

The Strategic Marketing Plan for Spicy Toddy Wine

..., beaches, movie halls and commercial places are the locations where the Spicy Toddy Wine would prefer to consolidate its sales. The distribution channels would be tailored appropriately to support the sales at this location. Though the sugar syrups are reported to have stored for more than a year without any damage, the health consciousness of the population could result in the intuition of avoiding the products with the extended shelf life (foodbanter.com, n.d.). Thus the concentrated selling points with the necessary promotions would demand a highly efficient distribution channels to support the sales. The channels of distribution are also created to ensure a proper supply linkage to the prime...
5 Pages(1250 words)Essay

Sugar Cane

...be seen as co-terminus with tracking the history of the world because of the undeniable significance of the plant in the past both just in simple consumption to subjugation of discovered protectorates. Probably the most vital contribution of understanding the origins of the plant in world history is recounting the suppression of Africans who became slaves in the pursuit of supplying the needs for the plant's products. Sugar cane has been known for at least 2200 years dating back from the rise of Alexander the Greta when his army saw the plant during the conquest of India in 326 BC (Purseglove, 1979). The discovery of Arabs and Greeks on the potential of sugar cane juices to substitute...
5 Pages(1250 words)Essay

Sugar

... follows none of the established rules of purchasing for a chain of stores. In fact there is no standardized purchasing strategy. “Purchasing strategy includes long term agreement, product design collaboration, and seamless supply chain process between the trading partners.” (Ling Li, page 63)i. Purchasing at Sugar stores is not even scientifically decentralized as delegated purchasing at Sugar shops does not owe accountability to the management. A mixed sort of purchasing system is being followed wherein individuals take up purchasing responsibility on the basis of their experience and contacts in the market. With the result all those advantages of centralized purchasing like economies of scale and others, as discussed later part... ...
6 Pages(1500 words)Essay

Poem

1 Pages(250 words)Assignment

CRM

...CRM Table of Contents Introduction 3 Critical Success Factors for a CRM Program 4 Essential Components of CRM Program 8 Conclusion or Summary 10 References 11 Introduction The term ‘Customer Relationship Management (CRM)’ is a system for discussing strategies, methodologies as well as capabilities of individuals. It helps in organising, managing and monitoring the relationship of customers at different ends of an organisation. The term first emerged during 1990s, when competition in the global context became a significant issue for the organisations, both in the national and overseas markets. During that period the emphasis was evidently upon customer oriented approach...
5 Pages(1250 words)Essay

Toxic sugar

.... al., 2013).). I believe that the study supports Lustig’s theory of toxic sugar. This is because the study identifies effects of different fruit types on type 2 diabetes, and therefore suggests effects on the body. This means that consumables may have adverse effects on the body and sugat could be dangerous. The research is relevant to development of knowledge on safe foods for consumption towards behavioral based approaches to managing chronic diseases. This could possibly influence eating habits towards a healthy society, locally and globally. References Goodwin, C. (2009). Research in psychology: Methods and design. Hoboken, NJ: John Wiley & Sons. Muraki, I. et. al. (2013). Fruit consumption and risk of type 2...
2 Pages(500 words)Essay

CRM

...send their requests therefore maintaining an interactive customer experience thus enhancing customer satisfaction (Peelen 108). However, the primary goal of the system I am proposing for XYZ Corporation is to increase profits and reduces the costs incurred by the customers in accessing the products. The CRM system will also enable the corporation to track the online actions of the consumer thus it will possible to determine their future moves. The system will also be able to send direct emails to customers. The first step towards implementation of the CRM will be creation of a customer database which is the foundation of the customer relationship activity (Annekie and Adele,57). The...
9 Pages(2250 words)Assignment
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic The Product of Sugar CRM for FREE!

Contact Us