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Human Resources Management in Health Care - Assignment Example

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In what may be a first for the hospitality industry, Brian Collins, hotel owner, has asked James McBride, Ritz-Carlton general manager, to lengthen the amount of time spent training hotel employees before hotel opening.  Based on a Cost-Benefit Analysis of doubling the training…
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Human Resources Management in Health Care
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Download file to see previous pages According to Exhibit 3 this results to ADR of around $340, and the earliest this can be achieved is March to June, most probably during May.
There are many reasons why I do not recommend overhauling the training process. First, the 7-day countdown is a Ritz-Carlton tradition that has been proven through time to prepare its new employees to become a proud part of the famous hotel chain. In fact, there have been no reports that the hotel chain have subpar employees. Second, there are many other ways to increase occupancy, such as providing packages for events participants, creating a loyalty card for frequent guests, increasing advertising, etc.
Human resource is an integral part of service business. This makes experimenting more difficult, because not only should it be considerate of the customers’ happiness, but also of the employees’ welfare. Unlike machines that only need power to drive it, butlers, managers, and other personnel need more than food and clothing, they also need job security, sense of achievement, and good work ...Download file to see next pagesRead More
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