Evaluation Microsoft Word - Assignment Example

The evaluation phase shall also serve the purpose of collecting data with the purpose of using the gathered information to customize the training program in line with specific client needs. In designing the evaluation, it is intended that valuable empirical data shall be gathered with which the instructor can use to make changes to the training program as may be deemed necessary. Depending on observations made and trends noted, the instructor may use the empirical data to make modifications to the original training program.

Rather than strictly adhere to a single approach, conduction the evaluation offers room for adaptability of the training program in line with specific conditions and competence of individual learner. Evaluation will be approached through three different prisms under levels, 1, 2 and 3. The three levels shall be: Under level 1, the following shall be measured: learners’ perceptions of the importance of the training, the ease with which the training has simplified operations, the facilitation style of the teacher, the in-depth of the training and appropriateness of the training in relation to daily activities at work.

Level 2 will be used to assess the training-learning outcome of the program. Specifically, it will be used to measure the student’s ability to review documents for spelling, grammar, punctuations, make comments for correction of mistakes on a word document, restrict editing of papers and compare two documents for similarity index. It will also be used to measure students’ ability to manage envelops and labels for purposes of hardcopy mailings, start mail merge, select mail recipients, and auto-check for errors.

Finally, level 3 will be used by the supervisors and Human Resource Department to assess the level of competence gained in the aftermath of the training program. The acquired competence will be directly proportional to the performance. Measurement of