Nobody downloaded yet

4: HR Training Class - Assignment Example

Comments (0) Cite this document
Summary
Other methods of web-based training (e-learning) or blended learning can be used. The benefit of classroom training, either synchronous or…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER95.2% of users find it useful
Assignment 4: HR Training Class
Read TextPreview

Extract of sample
"4: HR Training Class"

Download file to see previous pages Internal customer service training takes a service-based selling approach and will focus on communication, influence, customer acquisition, creative thinking, and customer experience.
First Impressions is the first article in the training program. The content involves preparation and competition for training workbooks prior identification of service improvement opportunities within the organization. Service improvement opportunities will be written up through well-prepared solution plans. The concept is designed for purposes of delivering critical training courses where with additional time is provided to achieve the service. In addition, there is a component of improving organizational opportunities and total time for teach (Douglas, 2014). The training workbook is supportive of the training sessions as it consists of modules such as effective communication, development of the customer service professional mindset and using teamwork to deliver service excellence. The concept allows for opportunities of dealing with challenges facing customer interactions.
The curriculum will create increased loyal customers through building customer loyalties such as interpersonal skills, initiative, customer experience, and customer acquisition. A code of practice highlights the implementation obligations among the major groups of workers that are critical within the appointment of dedicated customer service procedures. Top management should establish responsibilities, resources, reporting, processes, empowerment, and culture. Customer service management details the processes, customer services’ financial management, legal, training and staffing, complaints escalation and handling.
The new employees will be coached through service team leading lessons to achieve effective service organization such as leadership, accountability, and customer experience. Other approaches will sharpen their results oriented, communication, and interpersonal skills. Employees should be ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Assignment 4: HR Training Class Example | Topics and Well Written Essays - 1500 words”, n.d.)
Retrieved from https://studentshare.org/human-resources/1667695-assignment-4-hr-training-class
(Assignment 4: HR Training Class Example | Topics and Well Written Essays - 1500 Words)
https://studentshare.org/human-resources/1667695-assignment-4-hr-training-class.
“Assignment 4: HR Training Class Example | Topics and Well Written Essays - 1500 Words”, n.d. https://studentshare.org/human-resources/1667695-assignment-4-hr-training-class.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
CHECK THESE SAMPLES - THEY ALSO FIT YOUR TOPIC
Strategic Training Paper (Human resource) Staff Training and Development Class
...?Strategic Training Paper (Human resource) Staff Training and Development Table of Contents Strategic Training Paper (Human resource) Staff Training and Development Class 1 Table of Contents 2 Introduction 3 The Role HRD Plays In the Strategy 3 How HRD is Involved in Implementing the Strategy 4 References 7 Introduction In the age of increasing market competition it has become inevitable for business organizations to ensure organizational efficiency in order to maintain profitability and sustainability. In this regard it becomes very essential to have a motivated and talented human resource base as they form the most important assets for...
3 Pages(750 words)Assignment
HR
...University to complement the initiative of developing future business and global leaders. Sony also has employee training programs run by 230-strong technological experts who develop training curricula and textbooks. This set of employees also undertakes to train the rest of the engineering workforce according to their fields of specialty. Besides these, Sony also invites external trainers to help impart cutting-edge technology in their employees. The training programs take the course of both in-class and on-job training where an experienced and young employee tutors a recruit on basic organisational culture and specific skills. c)...
5 Pages(1250 words)Assignment
Popular Culture (4-2) Class Participation
...First middle initial(s), and Hero- John McCLane (Bruce Willis) Reasons to why he was identified as hero: The obvious reason why a character is identified as a hero is because of the fact that he stands up against the negative characters (the terrorists in this case) and fixes everything in the end in most of the movies. But even before such an episode is witnessed in the movie, viewers can identify the hero among all the characters. In the action movie Die Hard, John McClane is introduced in the beginning and thereafter is dominant in almost all the scenes. John initially showed no signs of being negative so it drew my attention towards him in a positive light. The way that John’s character unfolds and is portrayed also affected... middle...
1 Pages(250 words)Assignment
Certificate 4 assessment and Training
...Certificate 4 Assessments and Training Certificate 4 Assessments and Training Introduction The need for success and sustainabilityin the business sector has been inevitable in the contemporary society. In this case, business leaders ought to deliver adequate and appropriate learning programs for their employees. Risk management is a good area of study, which can be delivered to the corporate personnel so as to ensure business success. By delivering this area of study, success in the business sector will be attained, since disastrous events and situations will be adequately managed, thus reliving the business of any risky outcomes. Some of the units to be addressed...
5 Pages(1250 words)Assignment
Class student dicussions answers week 4
...discussions answers week 4 Answer Best Practices for Revision I fully agree with Joelana on the best practices for revising written messages. This is because for me to revise a written message, I should first re-read the message in order to understand its content after which I will make corrections on spelling and grammar. However, since every human being is subject to bias, I usually involve my co-workers in the revision of the messages in order to get their opinions. Revising written messages is a best practice for me as it helps to enhance my relationships with my co-workers and helps us to live in unity as each and every opinion from the co-workers and employees will be respected. Student answer 2: Best Practices for...
3 Pages(750 words)Assignment
Training Plan ( Training & Devolpment)
... Teacher Training Plan for Time Management Learning Objectives To imbue the importance of Time Management To enable to set their SMART To enable students to do effective time management that would enable them to prioritize and do their work efficiently Participants Students of my class Scope Concepts of Time Management, Time Management tools (i.e. SMART, Time Matrix, making calendar) Date June 08-09, 2014 Location (your university and classroom number) Duration Lecture and discussion – 3 hours (with 15 minute Exercises and workshops – 3 hours Evaluation and Feedback – 1.5 hours Expected outcome/benefit Higher productivity for students due to their ability to manage their time and activities effectively. Training methodology... and...
3 Pages(750 words)Assignment
HR
...of an effective telecommuting system lies in the formulation of a design that pre-decides the necessities that reduce the risks for the employers. Employee training regarding making the best use of this facility and how they can boost their performance through effective time and resource management can play a major role in ensuring that the employees know how to make the best use of telecommuting. Managerial training to decide the kind of jobs that should be offered telecommuting and tailoring this facility to accommodate the flexibility of the organization and the employee is likely to bring out the best of this human resource innovation. REFERENCES: Brewer, A. (2000). Work design for flexible work...
6 Pages(1500 words)Assignment
HR
...The People of Change’ Event ‘The People of Change’ As the Chief Executive Officer (CEO), I have picked on ‘The People of Change’as the name of the event. The decision was inspired by the weight attached to the two words in a success-oriented organization. I faced came up with three names; ‘change management’, ‘change awareness’ and ‘change-the organization life’, but after evaluating each, ‘The People of Change’ approved definite and any person who reads this at first sight would know the imminent undertakings in the event. Purpose of the Event The purpose of the event is to help the CEO to illustrate to the staff the significance embracing a culture of less resistance to change. Effective change management is the driving force... People of...
1 Pages(250 words)Assignment
Human Resource Training Class
...(appreciation) method (Shaw et al., 2005). . Survey for collecting feedback from class attendees Survey will collect the ultimate feedback from the training attendees. In this survey, a close-ended questionnaire will be developed in which five questions will be mentioned along with options. The respondents will be asked to provide their feedback through selecting the most appropriate response from the provided options. Question no.1. What is the most interesting activity in the on-the-job training session? 1. Interaction 2. Learning 3. Coordination Question no. 2. How do you rate the usefulness of the on-the-job training session? 1. Very good 2. Good 3....
6 Pages(1500 words)Assignment
HR
...portfolio. A work life Program is a critical element of the total rewards of an organization in its effort to retain, motivate and attract employees. Recently, the organization has been losing employees due to inadequate planning regarding their employees benefits. High employee turnaround may reduce the performance of an organization by increasing reducing quality as well as increasing training costs. Who the program is designed for (target audience)? A work life projects training is aimed at training employees need to balance between healthy management of work life and life outside work. Essentially, it is considerably challenging to meet the entirely the requirements at work as well...
2 Pages(500 words)Assignment
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Let us find you another Assignment on topic Assignment 4: HR Training Class for FREE!
Contact Us