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Recruitment Selection & Placement class; Case Study 1 - Essay Example

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This is because the approach focuses on the satisfaction of the customers through the discernments and abilities of the employees. With this, the company has included people among its global…
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Recruitment Selection & Placement class; Case Study 1
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"Recruitment Selection & Placement class; Case Study 1"

Download file to see previous pages By focusing on people, the company has also identified the procedures and practices of people that affect the company’s productivity, turnover, profitability and sales.
The primary sources of success of McDonalds are customer satisfaction, high valuation of its employees, good execution of excellent strategy and identifying people techniques and practices that significantly affect the company’s productivity, turnover, profitability, sales and customer service. The satisfaction of its customers relies on the quality of service that they obtain from the employees and the ability of the employees to serve the customers accurately and quickly. Another source of success is the value that the company attaches to its employees. The company constantly reminds its workers that they, together with their contributions and growth, are highly valued. McDonalds also ensures that the employees have what is necessary for the performance of tasks. It ensures this through training the team members. The company also attains success through tracking the key pointers of product and service quality, accuracy and speed.
McDonald attains has aligned its business, human resources and staffing strategies by identifying the practices and techniques of people that have a significant effect on its productivity, turnover, profitability, sales and customer service. This, however, permits McDonald to develop a business model that not only stresses on operational and financial factors, but also people factors. This allows the improvement of worker dedication, productivity, and retention and customer loyalty (Phillips & Gully, 2012). Additionally, since the company business strategy centers on offering customers quick, quality and clean service, it employs young people, who undergo training within the company to fill its positions. Notably, in order to attain the business ...Download file to see next pagesRead More
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