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The airline has experienced the largest growth in the Asian airlines market. To be able to determine what customers want. Knowledge management needs to be very active. This also helps to increase the competitive advantage of the company. The aim of this study is to analyse knowledge management, The paper also looks at how knowledge can be created and disseminated. This paper also looks at elements that affect knowledge and knowledge managements, these elements include trust in peers and trust in organizations’ leaders. The paper also makes hypothesis in support of the analysis and gives results of a study conducted based on the hypothesis. The results of the study trust affects KMB, the creativity level in organizations, innovation, and productivity. Results also show that knowledge increases productivity if it is well managed .The paper finally gives a conclusion based on the analysis and the results from the study undertaken.
The emerging concept of learning economies has sharpened the focus on knowledge as a vital strategic resource for individuals, firms, and national economies. Traditionally, organizations instinctively protected their sources of competitive advantage and often used patent rights to insure their innovative actions. However, in the wake of the information revolution has come a new appraisal of the function of global knowledge as corporate assets and hence the emergence of "knowledge management" as a key strategic function (DEBOWSKI, 2010). What an organization knows about itself, its market, its products, its technologies and its people is unique and has high value in the competitive mix. Forced by the need to survive, organizations have recourse to international fields of operation in order to expand, and thereby to increase their knowledge pool by multiples of factors. It is knowledge which helps them succeed in this broader competitive field (HEISIG, 2003). However, just like any
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