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Final Examination - Essay Example

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Question Number One: Fried and James (2002) believe that the performance evaluation process is an important tool for an organization to measure the capabilities of its employees. An employee’s performance evaluation process includes the measurement of his or her performance, the setting of goals, the documentation of the progress of an employee, and the recognition of such a particular employee…
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Final Examination
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Download file to see previous pages On this basis, the performance evaluation process will help in identifying the various roles of an employee, and the desired results/ outcomes of their duties within the organization. This process helps in communicating the desired outcome of their duties, and how the organization will measure their efficiency in meeting its objectives (Fried and James, 2002). This process is also important because it establishes the progress of an employee under consideration. On this basis, the periodic performance evaluation process makes it possible for the organization to provide continuous coaching, training and education to the employee under consideration. This will help in developing the various skills of the employees; as a result, the organization will have a highly talented and skillful individual to work for it (Fried and James, 2002). There are a variety of good rating criteria for performance appraisals. One of the best methods to rate employees is the use of the BARS, which stands for behavioral anchored rating scale. This method allows a manager or s supervisor to provide a description on the employee’s behavior in relation to their teamwork, delivery of results, leadership skills and communications. This type of rating, gives managers the ability to provide their own reasons as to why they rate a particular employee in the particular manner. On this basis, this type of rating has an effect in reducing errors that managers can create while rating their employees (Fried and James, 2002). This is because this type of rating defines the dimension of a job that an employee does. This type of rating also identifies the various areas that are needed for training and development. However, the only disadvantage with this method of rating is that it is time consuming to develop. In carrying out a performance review, a manager/ supervisor will need data. To collect data, a manager needs to involve the employees by asking them to submit a self-review of themselves. This gives employees a sense of control, and an opportunity to be heard by the management under consideration (Fried and James, 2002). A self review will give the employee an opportunity to remind the management of some of their important contributions. The manager will also collect data/ information from other stakeholders of the business organization. This includes customers who might be asked to review the performances of an employee under consideration. Other methods of data collection include observing the performance of the employee by the organization, for purposes of recording their strengths and weaknesses. There are four main types of rating errors. This includes (Fried and James, 2002); Halo effect Halo effect involves the influence of an individual’s character based on the overall impression of the individual under consideration. Personal bias This involves rating an individual based on whether the supervisor likes him or not. Contrast effect. Contrast effects involve making a comparison between the employees work performance, as opposed to the established standard set by the organization. Distributional errors. This involves generalized ratings, such as good, below average, excellent, without basing the rating criteria on an accurate data or knowledge. ...Download file to see next pagesRead More
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