Human Resource Management Instructor Date Human Resource Management Executive Summary The current economic crisis has created the need for Human Resource (HR) to reduce operational cost without cutting staff members. Organizations must ensure that their investment increases value both in the long and short-term period…
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The report highlights some of the potential approaches that this organization can use to reduce operating cost. These include, understanding HR functions, using different tools such as technology to minimize operating cost, and understanding the core HR skills. Quintessentially, the organization should make valuable decisions to protect critical workforces such as procurement team and customer representatives and embrace ways to boost staff morale and shareholder confidence. The company should also find creative approaches that minimize employee related benefits and costs such as technology, which deliver considerable savings. Lastly, the organization should utilize existing talents to increase the company’s growth. Instead of hiring a new team, the company should motivate and retain potential and competent employee to increase productivity and growth. Introduction Background Founded in 1920, Qantas Airlines is the largest international and domestic airline in Australia and the second oldest airline that satisfies customers’ needs. The airline is located in Sydney, Botany bar, and New South Wales. Qantas is a term abbreviated from Queensland and Northern Territory Aerial Services Limited. Since its establishment, the company has been the world’s leading airline and the strongest brand. ...
Over the years, the company has had a strong workforce that provides excellence and quality services. It has also complied with all applicable regulations and laws governing airline industry in the highest level of integrity and ethics. Qantas aims to provide quality standards of safety, citizenship, services, and principles that promote a healthy and safe environment. Its vision is to be the best airline that attract a large number of clients and provide the best travel experience that is hassle free, comfortable, and enjoyable. The organization has also had a strong management team that focuses on improving productivity and growth in sales and revenues. However, just like other organizations, Human resource leaders encounter a wide number of daily challenges while running their department functions. The emerging issues such as workforce management, globalization, and legal compliances challenge the HR departments of Qantas Airlines. Fundamentally, meeting or solving the emerging issues requires deep acumen of HR best practices. It is also crucial for the organization to align its HR functions with the organization’s goals and objectives to reduce operating cost (Adeleye 2011, p255). Literature Review The company has had a superb reputation of maintaining its potential and frequent clients. Qantas airline provides quality services that attract clients across the globe. For the past years, the company has provided excellent services in operation, safety, reliability, and customer services. It has also created job opportunities having in mind, it employs over 40, 000 people with 90% of them located in Australia (DelCampo 2011, p14). The focus of Qantas’s HRM has been to develop skills in both
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