Service Products offered by Gordon Food Service Agency - Essay Example

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Summary

The paper 'Service Products offered by Gordon Food Service Agency" presents an agency that strives to provide its customers with the best products and services they have. In Gordon Food Service (GFS) the main services and products provided are all related to foodstuffs…

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Service Products offered by Gordon Food Service Agency

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Subject: Health Sciences & Medicine
Type: Essay
Level: Masters
Pages: 1 (250 words)
Downloads: 2
Author: qbartell

Extract of sample "Service Products offered by Gordon Food Service Agency"

Our product diversity, coupled with quality customer service has earned GFS a good reputation with the public as one of the major leading food supply agencies. From the high number also of customers GFS believes that its service products have a positive impact on its customers. GFS has diversified its advertisement methods by enabling online display of the products available.

This has given GFS an upper edge in competition with other food and supply agencies. Also, its ability to develop a nutrition research center is a major boost to its service product delivery. Not many agencies in the industry have a research center whereby food is analyzed and tested to ensure they are of a quality standard. GFS also offers food safety training programs to its customers. This helps customers learn how to maintain a healthy and safe food habits in their kitchens. Hence GFS service products are one of the tops in the market.

Gordon Food Service can be able to increase the quality of its services and products if it considers the following measures. 1) Develop an efficient customer help center: this can be an online help center that is ready to respond to any customer inquiry or complaints; 2) equip its nutrition research facility with the latest technology and adequate specialists; 3) offer diversity in channels of delivery of services such as online shopping, and house delivery; 4) develop mechanisms to constantly review the company’s performance and measure its growth rate and note areas of expansion.

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