Case assignment cultural Identity - Essay Example

Cultural Identity Cultural Identity In terms of communicating with patients of different cultures, what did thehealth professionals in the video clips do well? In communicating with patients of Chinese culture, the health professional in the video clips did well in the areas of introducing herself at the onset and asking the patient how he or she currently is. Likewise, by inviting the patient to sit, the health professional showed courtesy and respect to make the patient/s comfortable and enable the patient/s to relay the needed information to discern and determine the cause of affliction.

Likewise, the physician was listening intently to the patient/s during the course of communicating their concerns. She was also responding in a professional manner consistent with the codes of ethical standards expected of her profession.2. To what extent do you think cultural beliefs, values, and traditions may impact health education efforts? Please provide examples of negative and positive impacts that apply to the case studies from the video. Cultural beliefs, values and traditions play a crucial role in the health-care setting.

As emphasized in the National Transitions of Care Coalition (NTOCC) (n.d.), “health care professionals increasingly recognize the crucial role that culture plays in the healthcare of a client or patient and the need to deliver services in a culturally competent manner” (p. 1). Therefore, the ability of health care professionals to educate the patients on the most effective intervention would depend on the ability to communicate messages that accommodate understanding cultural beliefs, values, and traditions.

In the case studies from the video, the good cross-cultural patient communication scenario clearly depicts that the following elements assist in effective efforts for health education: (1) eliciting information on the cultural remedies; (2) demonstration of acceptance of patient’s views; (3) accommodating the health beliefs of patients; (4) explores understanding of the cultural impact; and (5) empathizes and supports the patient’s perspectives and cultural views (University of Michigan: Lesson 1, 2010).

On the other hand, the bad cross-cultural patient communication scenario exemplified negative impacts on health education and cultural competence: (1) not demonstrating acceptance of patient’s view; (2) not eliciting information on cultural remedies; (3) not accommodating health beliefs; and (4) not empathizing and supporting the patient’s perspectives and cultural views (University of Michican: Lecture 2, 2010).3. Based on what you saw in the video, what would you suggest to health professionals who want to improve their cross-cultural communication skills with clients or patients?

Based on the video, one would suggest to health professionals who want to improve their cross-cultural communications skills with clients and patients to practice the techniques relayed in the good cross-cultural patient communication, as follows: (1) eliciting information regarding cultural remedies; (2) encouraging self-disclosure; (3) demonstrating acceptance of patient’s views: (4) accommodating health beliefs; (5) exploring understanding of cultural impact; and (6) empathizes and supports the patient’s perspectives and cultural views (University of Michigan: Lesson 1, 2010).

In addition, health professionals must maintain a professional stance in dealing with clients from diverse cultural origins by showing genuine concern and interest which could be shown through intent listening, nodding, eye contact, maintaining a safe and appropriate distance from the patient, and conformity to other non-verbal communication cues which are consistent with the cultural beliefs, values and traditions of the patients they are addressing.ReferencesNational Transitions of Care Coalition. (n.d.). Cultural Competence: Essential Ingredient for Successful Transitions of Care.

Retrieved July 23, 2012, from ntocc.org: http://www.ntocc.org/Portals/0/PDF/Resources/CulturalCompetence.pdfUniversity of Michican. (2010). Patient Communication: Lecture 2: Bad cross-cultural patient communication. Retrieved July 27, 2012, from freevideolectures.com: http://freevideolectures.com/Course/120/Patient-communication/2#University of Michigan. (2010). Patient communication: Lecture 1: Good cross-cultural patient communication. Retrieved July 27, 2012, from freevideolectures.com: http://freevideolectures.

com/Course/120/Patient-communication/1#