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Organizational Development - Research Paper Example

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Organizational Development Overview of the Case The case is concerned with the features of organisational development that are prime requirement in Ben & Jerry’s. The firm is convergent with the external outlook in the market with respect to their frankness and different modes of doing business…
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Organizational Development

Download file to see previous pages... Table of Contents Overview of the Case 2 Diagnosis of the Ben & Jerry’s Organisation 4 Determination of the Business- Under Organised or Over Organised 5 Approaches to Launch for OD Effort 5 Further Logical Steps for the Organisation 6 Bibliography 8 Diagnosis of the Ben & Jerry’s Organisation Diagnosis is a phenomenon that is essential in finding the reason of anything that is happening. In Ben & Jerry’s organisation, the root causes of the problem are inefficient leadership style of the managers in the top level and the breakdown in the ethical work climate. The leadership style has been mentioned ineffective on the grounds that clear and significant goals are missing in the organisation. There is evidence of situations when the goals seemed ambiguous and thus misleading for the team members in the organisation. Managers are inefficient in becoming leaders as they are unable to incorporate the feeling of oneness among the team members in the organisation. As a result of this failure on the part of the style of leadership, there aroused lack in the perception of common goals and missions and this factor initiated the problem. The other cause of the problem that represents the ethical work culture within the organisation has also resulted due to the failure of the management to resolve problems. The unclear set of goals and objectives in front of the team members initiated problem in the ethical perspective of the job. The political concern in the organisational objective even initiated failure in maintaining the cohesive work climate within the organisation. The issues that hampered the ethical working culture are the ambiguous line of responsibility and authority along with the lack of control in the operations. Determination of the Business- Under Organised or Over Organised The diagnosis of the causes of the problems states that the business at Ben & Jerry’s is under-organised. The concerns depict that the organisation was unable to handle the challenges in the dynamic market place and also within the workforce. The workforce in the organisation was of the view that the organisational goals and objectives misled them and they were incapable of setting their individual priorities for fulfilling the ultimate objective of the organisation. The tasks in the organisation were charged to be ‘half-finished’ by the members. With the ongoing process of the task, the organisation took another task and in this course the former task remained unfinished forever. There was even lack of time to be allocated to a particular task to get it completed within stipulated time. From the point of view of the interviewees of the organisation, the general members and the founders are both the strength and weakness of the company. One of the founders would go for betterment of the quality with development of flavour and funkier promotions of the products. On the other hand, one general manager would strive to initiate certain other aspects that in turn increase the organisation’s expenses. The factor of organising the entire structure of the business was the primary requirement in the organisation for certain point of time. Weakness in the internal base of the organisation has been due to the under organised form. Approaches to Launch for OD Effort The approach that was followed to handle situation in Ben & Jerry’s organisation had a valid reason to be incorporated. The ...Download file to see next pagesRead More
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