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Discussion - Essay Example

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6.1 Introduction This chapter mainly focuses on presenting an in-depth discussion of the findings of the pilot study conducted. It also seeks to refine the discussion through the use of some relevant evidence obtained from the knowledge gained from the current e-government literature available…
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Download file to see previous pages... 6.2 User Profile The user profile mainly consisted of six elements that allowed the researcher to understand the profile history of each Umrah Company. These elements included the following: 1- Length of Service 2- Total Number of Employees 3- Number of Employees Dedicated to e-services 4- PC History 5- Computers Owned 6- Number and Average age of Computer Literacy Staff 1- Length of Service The companies that have 10 years or less are likely to adopt to electronic services compared to the older ones according to the data obtained from the findings of the study. 2- Total Number of Employees The total number of employees has a bearing on the organisation’s chances of adopting the electronic services. This implies that the higher the total number of employees in an organisation, the higher the chances of adopting and presenting higher level of satisfaction and dedication towards electronic services than those with low total number of employees who might find it difficult to implement electronic services. 3- Number of Employees Dedicated to e-services Most companies often commit resources to train between 2 and 10 employees in electronic services. ...
t of the Umrah services and a minority of companies constituting about 7 % has started working with computers before the new electronic systems (10-15 yrs). 5- Computers Owned The number of computers owned is closely related to the structure of adoption of new technology in companies. This means that the companies which have large numbers of computers are more dedicated towards technologies both inside and outside their work tasks. They also seem to be dedicated towards the adoption of new technologies. On the other hand, those who have small numbers of computers are only using them to access the service providers to accomplish their task requirements and neither fully dedicating themselves to technologies nor involving their end users, “clients” online. 6- Number and Average age of Computer Literacy Staff The advanced computer literacy states that it is not necessary for the companies to have large numbers of staff computer literacy but only a few who can enhance as well as execute the technical issues that relate to IT requirements. However, the average ages of those with advanced computer literacy was observed to be between 25 and 35 years and they approximately represent the highest percentage of respondents which is 41.9%. According to the moderate computer literacy, it can be seen that the majority of companies have their moderate computer literacy staff of around 2-20. Their average ages range between 25 and 30 years and was the highest in terms of response showing 41.9% while the average age between 20 and 25 years was the lowest. This implies that the majority of companies have their moderate computer literacy staff of around 25 to 30 years and above. According to the no computer literacy, it can be observed that some companies have a large number of ...Download file to see next pagesRead More
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