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In the first place, it is necessary to consider the characteristics of the audience which can influence the communication. Admittedly, these characteristic features should be considered before the speaker starts working on the presentation. For instance, it is necessary to find out the number of listeners. This will enable the speaker to prepare the necessary quantity of visuals (Booher, 2002, p.48). Booher (2002) also points out that such data as “age, sex, race, religion, or political bent of the audience” are also important in terms of the preparation for the presentation.
This information will assist the speaker to find the necessary communication channels with all members of the group. Booher (2002) states that it is essential to consider educational background of the audience as well. Apart from these characteristics it is also important to find out whether there are “taboo subjects or issues” (Booher, 2002, p.48). Thus, if the speaker touches upon some of such questions, the presentation effectiveness can be challenged since listeners (or even some of them) will not perceive the information or misinterpret it because of some prejudice.
Sprague et al. (2008) point out that it is important to consider “specific speech situation”, i.e. the time of the meeting (p.100). The speaker should take into account whether the people had other meetings or this will be the first meeting they have, whether the audience is tired of listening or can easily perceive the information. Thus, the speaker can shape the communication and decide what style of speaking to choose (faster or slower) or whether to add some anecdotal stories which can let the audience get prepared for more important sets of information or not.
The characteristic features which should be also considered may include many other points depending on each particular case. As has been stated above taking into account characteristics of the audience will enable the speaker to choose the right communication channels and use them more effectively. Sellnow (2004) defines communication channels as “the pathways through which messages are communicated” between the speaker and the audience and points out two major communication channels, auditory and visual (p.21). Both channels should be exploited during the in-person meeting since this will enable the speaker to communicate his/her information more effectively.
For instance, the auditory channel is what the audience hears (Sellnow, 2004). Thus, the speaker should carefully choose words to make sure that his/her message has reached the audience properly. It is necessary to point out that intonation and the way of speaking is also important, so the speaker should speak loudly and stress important points with the help of intonation, stress, etc. Visual channels are also very important since they enhance the information received from the auditory channels.
The visual channels include not only visuals like diagrams, charts, pictures and illustrations. They also include facial expressions, gestures, eye contact and even appearance (Sellnow, 2004). Thus, speaker’s gestures can be descriptive and explanatory, so the speaker can support the auditory channels and can be sure that communication is effective since the audience receives the messages. At this point
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