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Complaint - Assignment Example

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Recently as a passenger in one of the NJ transit bus, a driver of your company yelled at me for bothering other passengers as I was talking on the phone. I became forced to cut short my call and apologize to the whole bus if I was a bother. To my surprise, the all responded that…
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Download file to see previous pages As a woman, I feel offended and feel as if the driver was against my act just because I was a lady. I request for a compensation of 10, 000 US dollars since after the embarrassing act, I became forced to live with it day in day out. It hurts as am mentally and emotionally disturbed and long to have comfort as a passenger in any transport system I use. I believe I will get feedback as soon as you receive this ...Download file to see next pagesRead More
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Customer Service Concepts

The author provides various tools that are integrated together to ensure that complaints of consumers are handled in the most efficient manner. These tools may include: automatic registration of complaints that are new, management of complains that have already occurred, escalating importance towards those complaints that have not yet been solved.

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