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Cultural Change Analysis - Case Study Example

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The study "Cultural Change Analysis" presents an analysis of the mergers of organizations within the changes in their cultural environment in a globalized world. Organizations have been operating in an increasingly competitive environment, especially after the growth of globalization and free trade…
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Cultural Change Analysis
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Download file to see previous pages Many organizations feel that merging with or acquiring companies is much easier than starting a new organization or cheaper than obtaining technology and expertise. But the fact remains that many such mergers and acquisitions (M&A) do not go as planned and have either failed or did not achieve the desired results. One primary reason (among many others) is the clash of diverse organizational cultures that exist within the individual organization (that was merged or acquired) making its presence felt in the new entity. This paper analyzes the management of organizational culture in ABC Healthcare, an organization formed through the merger of two similar healthcare providers, namely XYZ Healthcare and ABC Dental Services. The problems faced soon after the merger and the steps taken to solve them (organizational change) will be discussed after which the results of the effort will be provided in the concluding section. The organizational structure of the new entity is also provided in the appendix.
ABC Dental Care, a highly efficient and well-run organization, is now being merged with XYZ Healthcare to form a new entity called ABC Healthcare. The latter company is much larger and has three departments, namely cardiology, nephrology, and urology. Threats of a new hospital coming up in the neighborhood resulted in the above-mentioned merger. The employees of ABC Healthcare have no practical experience in handling outpatients, while those of the latter had no experiencing in dental care and hygiene. But ABC Healthcare was proud of its quality of service and felt that it was superior to those given by other healthcare units. They were also a little apprehensive about their lack of experience in handling inpatients. The merger was a cultural disaster since both groups kept to themselves except in case of emergencies. This issue was solved through the practical applications of theory as given in the following sections. ...Download file to see next pages Read More
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