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Professional Services for Geospatial Transformation Strategy in DEWA - Essay Example

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This essay stresses that the Dubai Electricity and Water Authority (DEWA) was formed on 1 January 1992, by a decree issued by the late Sheikh Maktoum bin Rashid Al Maktoum to take over and merge the Dubai Electricity Company and the Dubai Water Department. …
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Professional Services for Geospatial Transformation Strategy in DEWA
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 Contents Contents 0 About DEWA 1 History of GIS in DEWA  1 Overview 2 Current GIS architecture 2 Desired skills and experience from proposed consultant 2 High level scopeand deliverables 3 Existing conditions 4 Needs assessment and gap analysis 4 5 year plan vision 5 Gap Analysis 6 Recommendations 6 Implementation and deployment plan 7 Deliverables 9 Security 10 Enterprise Security 10 Security and Control 10 Enterprise Security Strategies 10 Recommendation for RIGHT Security Solution 10 Web firewall configuration 10 Mobility 10 Infrastructure 11 System Design 11 Supporting Technologies 11 Integration 12 Project Execution Approach 13 Project Management and Control 13 Human Resources deployment 13 Proposal and Document Format 13 Technical Evaluation Criteria Breakdown 14 About DEWA The Dubai Electricity and Water Authority (DEWA) was formed on 1 January, 1992, by a decree issued by the late Sheikh Maktoum bin Rashid Al Maktoum to take over and merge the Dubai Electricity Company and the Dubai Water Department that had been operating independently for several years until then. Both organisations were established in 1959 through the foresight and initiative of His Highness Sheikh Rashid bin Saeed Al Maktoum, the late Ruler of Dubai, as government-supported bodies with the objective of making available to the people of Dubai an adequate and reliable supply of electricity and water. Today, DEWA employs over 9,000 employees who constantly endeavour to see that both the quantity and quality of services provided are of the highest standards in consistency and reliability. In Dubai, DEWA provides over 600,000 customers with electricity and more than 500,000 customers with water. History of GIS in DEWA  DEWA has been using Intergraph developed FRAMME system since 1994. This system was available to very limited number of users and was operating as a stand-alone system. In 2004, DEWA migrated from FRAMME to ESRI based ArcGIS for better documentation of Water & Electricity Network. ArcFM based data model adjusted to DEWA requirements was adopted for Water & Electricity network. ArcGIS facilitated easy access to GIS maps throughout DEWA using various desktop and web based interfaces. Several GIS applications were developed to facilitate query and analysis of GIS data resulting in faster decision making. Because there was no standard ERP software implemented in DEWA, GIS was integrated with other enterprise systems running in DEWA like DMS, CRM, MAXIMO, Reflection & Billing system.In 2008, DEWA augmented ESRI based ArcGIS with ArcFM UT software to empower end users with utility specific tools available out-of-box without requiring any customizing and development. GIS data model was adjusted as per ArcFM UT requirements. All technical information maintained against GIS layers in ESRI ArcGIS was migrated to ArcFM UT. In 2007, DEWA started implementing SAP as standard ERP solution to automate DEWA business processes. As part of that strategy DEWA implemented SAP for Finance, Inventory, Procurement, Human Resources, Billing, New Connection, Distribution Asset Management and Project system. Currently DEWA is extending SAP Enterprise Asset Management and Project & Portfolio Management to Generation, Transmission, and Water & Civil divisions. DEWA also uses SCADA system for managing technical operation of its Electricity & Water Network. In 2014, DEWA initiated emirate side smart grid implementation program. As part of smart city initiative, DEWA initiated 8 Smart Grid programs: 1. Advanced Metering Infrastructure Program 2. Demand Side Management / Demand Response Program 3. Substation Automation Program 4. Distribution Automation Program 5. Asset Management Program 6. Telecommunication Program 7. IT Infrastructure Program and 8. System Integration Program Consultancy services for those programs are almost completed and work in progress at DEWA to finalize the implementation plan. Overview The Dubai Electricity and Water Authority (DEWA) is to undertake a selection process, which will culminate in the appointment of a global Multi Discipline GIS consultant (having experience in IT/OT/GIS) to formulate strategy and operational planning for a complete geospatial transformation in DEWA that is aligned with DEWAs five years strategy. The purpose of the strategic plan is to build a sustainable framework setting out a holistic view of an enterprise geospatial utility solution that is based on utilizing the latest state of art geospatial technologies , ensuring efficiency , scalability , sustainability and geospatial information acceptance and integrity in a way that provides an efficient interface for information retrieval and analysis. Current GIS architecture GIS Server & Desktop ArcGIS 9.2 + SP 6.0 on 32 Bit ArcFM UT 9.2 Build 684 ArcSDE 9.2 + SP 6.0 in UNIX (AIX 5.0) on 64 Bit Oracle 10.2.0.3 On UNIX (AIX 5.0) on 64 Bit All desktop (UT) applications are configured Citrix Metaframme 4.5 ArcIMS : 9.2 ArcFM UT Web 9.3. Desired skills and experience from proposed consultant DEWA is to undertake a selection process, which culminates in the appointment of a global Multi- Discipline GIS consultant. The consultant carries out complete geospatial transformation from strategy to operational planning aligned with DEWA/ITD’s 5 years strategy. The purpose of the strategic plan is to build a sustainable framework for setting up holistic view of an enterprise geospatial utility solution based on utilizing the latest state-of-the-art geospatial technologies , ensuring efficiency , scalability , sustainability and geospatial information acceptance and integrity in a way that provides an efficient interface for information retrieval and analysis. Proposed consultant should have solid utility industry experience in Electricity & Water. This experience should span across Generation, Transmission and Distribution line of business. Geospatial transformation requires experience in IT/OT and GIS. Consultant should be able to provide reference for atleast 10 end-to-end big utility GIS implementation customer. DEWA should be provided contact persons at these customers for reference. Consultants should have experience in integrating GIS with other enterprise software specifically SAP and SCADA. Implementing GIS in utilities with Smart Gridis a pre-requisite. High level scopeand deliverables Geospatial Data & Technologies roadmap – Considering the purpose is to leverage geospatial technology usage in DEWA, its subsidiaries and lead other government agencies in customer oriented smart services approach. That is core day-to-day operational business process; as well as gradual enablement of planning and risk assessment, as geospatial assets information management if mature A comprehensive strategy to incorporate new technologies & methodologies that can add essential value to go beyond internal improvements a lone , to include streamlining and strengthening coordination within and among related sectors & deliver cross-government business intelligence and decision support to in support to DEWA’s vision. An enterprise geospatial utility solution to develop an automation system and accordingly reduces the running cost through saving energy. The Geospatial operational platform will debate all possibilities of systems integrations such as SCADA systems and digital sensors. Deliver a tactical program that would highlight guide-lines to put geospatial technologies in use, as follows: A roadmap of how to best move forward with the GIS program. Proof of concept for innovative technologies and applications tailor made to recommended use cases for DEWA Site visits to 4/5 major utilities with similar environment like DEWA in different regions across the globe Collaborative approach where different divisions can work together, and with other authorities within the emirate of Dubai in support of SmartCity. Analysis of leading worldwide business cases, maturity model for based on different practices, that can serve as index to identify gaps and areas where improvement is needed. , Conceptual framework applicable to best GeoSmart city practices around the globe. Projects, budgets, schedules, and resources to successfully implement and maintain the GIS program in DEWA. Programshould address the following goals: Existing conditions – The current status of GIS in DEWA. Needs assessment – The five-year vision, and the challenges impacting the achievement of this vision. Recommendations – Specific recommendations to help achieve the five-yearvision. Implementation planning – The recommendations summarized andprioritized by individual tasks, budgets, schedules and resources required toimplement the vision. Existing conditions Maturity assessment: The consultant shall review existing systems, resources, and activities, as they relate to Geospatial technologies, including: Existing data, Existing software, Existing hardware, and other existing resources….etc. Analysis of leading worldwide business cases, maturity model for based on different practices that can serve as index to identify gaps and areas where improvement is needed for both Electricity & water (missing assets, field survey requirements techniques, etc). Document the existing GIS condition at DEWA. Emphasis should be on the organizational structure within which DEWA GIS operates. This GIS framework should bedocumented at the broad governance level, and more fully described within a department/work group context. The goal in this initial investigative task is to characterize DEWA’s GIS status quo based on specific findings from each of the department/work groups participating in this planning process. Entries for each department/work group within DEWA contain the following:- A brief description of organizational mission. Technology and other resources supporting that mission:- Staff profiles. GIS software. GIS data. Data maintenance tools. GIS administration. Enterprise data sharing. GIS-Business application integration. Issues surrounding GIS implementation in the department/workgroup:- Organization. Data maintenance. Tools The organization – Considering GIS department 2012 change of role in DEWA as a technology provider of geospatial production/collection , Quality control & usage technologies and methods, a review of business process, resources and polices , to ensure optimization of the function DEWA wide is required to increase efficiency, quality and support decision making Needs assessment and gap analysis Based on study of existing conditions, needs assessment should describe general statements of need and specific needs arising from the current (status quo) organization and use of GIS at DEWA. A vision for GIS should be outlined that satisfies those needs, followed by an analysis of gaps between the current situation and the vision. Needs assessment including but not limited to the following areas: Data. Organization. Applications. Management systems. Operational. Field. External data or procedures. 5 year plan vision The purpose of the GIS Strategic Plan is to create a schedule, budget, and resource roadmap by which the needs of DEWA are met. This implies a vision of where DEWA wants to be over the next five years and how GIS ties into that vision. By its nature this is a set of general statements that are not specific, but rather describe the overall goals of the city GIS. Public Access – The overriding vision for GIS 5-year plan from now is a well-integrated, up-to-date platform that improves service to the residents of the organization. To that end, a Web portal accessible by residents should be available to share timely information, solicit feedback on issues and projects, and generally give residents a better understanding of what the Emirate of Dubai is doing for them. Open data and access to information are essential in the process of increasing positive interactions between citizens and the organization. And enable the citizens to play a new and more active role. Geo-maturity- leverage the way of thinking ,problem solving and decision making to be more integrated , holistic and location based , enabling adoption of government business result-oriented geospatial implementation approach and monitor progress towards targets. Put in utilization the geographic factor to tie in all business elements and present a single unified common operational platform, where GIS can be a great support in allowing the users to visualize properties locations, managing all infrastructure networks. The system will be used for managing all available assets in all aspects with all required feasible systems interoperability. The facility management, projects tracking with all spatial activities will be the core focus. Geospatial technologies & IT standardization– All GIS data and applications should rely on standards-based platform, tools and methodology, approach for data management. Each of the critical corporate wide business systems should be fully integrated with the geospatial data and/or applications as appropriate. When a utility asset is included in a report, it should come from geospatially referenced information. Alignment and integration to SAP program is a primary integration requirement (Asset management, work order management, project planning & management). Governance of geospatial data standardization of information update and representation corporate wide geospatial META-DATA Management System gives a clear mutual understanding among IT, GIS specialist and business users. Sharing online reporting tool about information availability (coverage, validity, source, field validity ….etc), data progress. GeoSmart city – Geospatial technologies are of a key importance for the deployment and implementation of Information and Communication Technologies in the smart city. This is because of their central role as decision-making support tools, enables giving quick access to different layers of information that may be combined and integrated to facilitate analysis of situation and make the best decisions. It is required to build services frame work to support smart city enablement, as geospatially driven solutions should foster new opportunities to meet Dubai smart city objectives. Smart Grid – geospatial data and technologies …jumpstart to accommodate & support DEWA’s Smart Grid current implementation approach to ensure optimum development and operations. Decision Making – Implementing such program should be reflected via real-time information to reflect accurate maps and information to be used as resource by decision makers, to achieve: energy conservation, cost reduction, current and potential cost. The smart system not only developed to reduce the cost but also designed to facilitate the maintenance and physical activities adopted in service delivery. Gap Analysis Gap analysis should compare the needs assessment results with the proposed goals of the Five Year Plan Vision. Any differences between the current status of processes and what the vision recommends should be identified as gaps that must be considered and, if justified, closed. In order to make this analysis compatibility with the existing IT Strategic Plan should be utilized. Gaps should cover following areas:- Data. End to end process. Applications. Technological & architectural. Integration – Data & Process level (Smart Grid, SAP Enterprise Asset Management, SAP Project System, Smart City, etc). Other gaps. Recommendations Specific recommendations based on needs assessment and gap analysis should be proposed and documented covering following categories Organizational and operational – Suggestions for changes to the way that GIS is organized and administered in DEWA. GIS strategy & roadmap – Develop Geospatial Data & Technologies roadmap Geospatial Data Frame work - Data model review and GIS readiness for smart grid requirements IT objective to have comprehensive data model streamlining business case dependent solutions, to manage the following: Geospatial Data Production & Data update, Data QA/QC framework–The Management of the geospatial data model shall involve stream lining data production, tracking all changes, formulating procedure/standardized data formats, accuracy specifications and templates, also standardizing the as-build drawings submittal/workflow with DEWA’s consultants and contractors. Geospatial Data Acceptance Framework - Data confidence level, Data acceptance criteria. Adapting the best methodologies of geospatial data updating standardization of all possible modifications may implemented, to reflect positional accuracy of al emirate utility/infrastructure assets in the base essential component of reflecting the city infrastructure features into the geospatial environment. The concentration will be on the available utility networks in order to develop a comprehensive , common, standardized geospatial data model across all current systems ( SAP,SCADA,…etc). The networks are represented the positional location for all network assets such as pressurized , gravity pipes and system valves attached with all information including the connectivity assets rules. Data sharing – Layers and attribute data that can be shared amongst various entities Applications - New software applications that depend on, or are strongly linked to, GIS Technical GIS - Items where the benefits depend largely on technical GIS issues. Proof of concept of new functionality wherever required. Best practices in Utility geospatial management: Worldwide, experience and 3/4 site visits, particularly Smart Grid management and SAP integration are of great interest Conceptual business case dependent framework - Enterprise Utility Data Modeling & Data management frame work (Metadata, Data Production, Data QA/QC framework, Data verification/Acceptance framework). Field verification method. Conceptual data sharing/licensing framework for geospatial smart services (to all stake holders) data and technologies usage applicable to best GeoSmart city practices around the globe (Geoportalfor data sharing, integration components …etc) as per a worldwide best practice. Target oriented recommendations to deliver an enterprise geospatial utility solution to develop an automation system and accordingly reduces the running cost through saving energy. The Geospatial operational platform will debate all possibilities of systems integrations such as SCADA systems and digital sensors. Implementation and deployment plan Recommendations should be consolidated into individual initiatives. An effective GIS Strategic Plan should be formulated for DEWA by grouping and sequencing each initiative of the plan. This will facilitate DEWA GIS departments to anticipate costs, direct the effort required for performing the work, and align the work with other internal initiatives. Cost and effort estimates: Initiatives must be distributed over time so that they can be budgeted and staffed properly. Using the information from the previous sections and based on experience from other organizations, calendar time duration should be estimated for each initiative. For each initiative, budgetary numbers should be estimated by three categories:- Vendor costs (hardware and software). Consultant labor effort and cost. DEWA staff effort. Proposed schedule and budget: The proposed schedule should contain timeframes for each project, and should be synchronized with the detailed budget Staffing requirement: Estimated budget and level of effort information for each project in the GIS Strategic Plan should be documented. List of projects with RFPs: Each project should include: Project Name Description: A general overview statement about the project, including DEWA goals that it meets. Benefits: How does this benefit DEWA Departments Involved: List the departments involved and affected by the project. Implementation Schedule: How long will the project take to complete. Are there other projects that this one depends on? Costs:- Item Cost / Time Initial Cost If a consultant is used, the cost goes here. A zero cost indicated a project being done exclusively by the City. Hardware/Software Initial purchase price City Staff Hours Staff time for initial project Ongoing Staff Hours Operations and maintenance hours (annual) Ongoing Cost Software maintenance fees, hardware upgrades, etc (annual) Ranking of projects based on weighted score: Ranking based on inputs from key stakeholders should be assigned to each project identified. Ranking should be based on criteria including the following:- Supports stated goal / mission Number of users affected Customer service Implementation risk Capital cost Maintenance cost (annual) Implementation time Deliverables Recommendations and use-case dependent proof of overall concept: Data Model/Data production/Data QA/QC as per recommended data Acceptance model, as well sharing. A complete conceptual frame work of the proposed process and technology - Data framework, Data QA/QC, Data Quality acceptance and verification, Data sharing/geo smart Services / licensing policies and tools. Five years strategic plan and road map - aligned with corporate strategy - defining :- vision , strategy , themes , priorities, roles , policies , objectives , KPIs, targets , strategic initiatives and an implementation plan. Build animplementation program targeting delivery within the overall project: Priorities, Outline initiatives, budgeting, Bill of quantity, and other considerations, Effect on enterprise risk, Alignment with business objectives. The following table is a high-level estimation of the time required to complete the project, however the Consultant shall provide detailed plan which to be evaluated as part of the approach and methodology assessment The operative plan and project methodology will be agreed upon the parties in the start-up phase of the project, based on that fact the finale delivery of the project is set to be Q1 20162015. Security Enterprise Security Establish a formal, top-down plan for OT security (beginning with risk management) to address IT/OT security governance, risk and compliance. Ensure that the monitoring of regulatory changes is in place. Designate lead IT/OT security architects and planners with industry-specific domain knowledge. Make the necessary organizational changes to establish OT security coverage in operations. Identify the policy, technology and organizational intersection among IT, OT and physical security as part of a comprehensive security and risk assessment of OT operations. Establish a situational awareness plan for monitoring cyberthreats. Focus on detection and response, rather than undue dependence on prevention. Avoid unilateral decisions on OT or IT purchases where security is a critical consideration. Adopt key concepts already outlined in government and industry guidance into your security-planning road map and cybersecurity architecture. Security and Control Information security controls, safeguards, threats, vulnerabilities and security processes measured in terms of their impact on Confidentiality, Integrity, and Availability (CIA). The primary focus of information security should be to avoid unauthorized information disclosure, prevent unauthorized data modifications, and ensure reliable and timely access to data. Enterprise Security Strategies Provide strategy for security options available for client/server, Web application, and Web services architecture. Recommendation for RIGHT Security Solution Recommend the right security solution depending on assessment of enterprise risks and selection of enterprise controls. Web firewall configuration Firewall configurations are provided to support communication between various levels of security. Mobility Mobile Workforce Solutions to equip field employees with mobile technology that will eliminate the constraint of geographical locations by providing an office environment anywhere employees may be required to perform their work. This should significantly improve the service delivery processes for both field and office workers. Mobility should comprised of two (2) distinct initiatives: Field-Based Automation Office-Based Collaboration The Field-Based Automation initiative should create a virtual office environment in the field resulting in reduced trips to the office to initiate work assignments and complete field work follow-up and closure activities. These initiatives should improve productivity by allowing increased service delivery time by reducing work management cycles. The Office-Based Collaboration initiative should enable staff to work collaboratively with internal and/or external colleagues, members of Authority, businesses, contractors and the public by eliminating the need for traditional meeting places. Shifting from a traditional workspace to a mobile workforce should increases the time spent delivering services and increased productivity through reduced travel. Infrastructure A system design methodology that promotes successful deployment of GIS within DEWA. This design should support existing infrastructure requirements and provide specific recommendations for hardware and network solutions based on existing and projected user needs. Application requirements, data resources, and people within DEWA should be considered while determining the optimum hardware solution. Proposed system architecture design should provide specific deployment strategies and associated hardware specifications based on identified operational workflow requirements. User workflows must be designed to optimize interactive client productivity and efficiently manage heavier geoprocessing loads. The geodatabase design and database selection should be proposed to support performance requirements. The selected system platform components (servers, client workstations, storage systems) should perform adequately and have the capacity to support peak user workflow requirements. The system architecture design strategy must address performance needs and bandwidth constraints over distributed communication networks—technology and configuration must be proposed to conserve shared infrastructure resources. System Design GIS Needs Assessment: The GIS needs assessment should include a review of user workflow requirements and identify where GIS applications can improve user productivity. This assessment should identify GIS application and data requirements and an implementation strategy for supporting GIS user needs. System Architecture Design: The system architecture design should be based on user requirements identified by the GIS needs assessment. System implementation strategies should identify hardware purchase requirements "just in time" to support user deployment needs. Supporting Technologies GIS Software Technology: This should include proposed GIS software to support specific user requirements Network Communications: Network communications provide the connectivity for powerful GIS enterprise solutions. A fundamental understanding of network communications helps developers build better applications and establish efficient user access to shared data resources. Recommendations should identify GIS design standards for successful distributed GIS environments. GIS Product Architecture: An enterprise GIS solution includes a variety of GIS and third-party vendor products. These products must interface with one another to support an integrated GIS solution required to support distributed GIS operations System Design Sizing Models: Translate peak capacity hardware loads developed during the user workflow analysis to platform specifications to support operational requirements. Capacity planning tools should be utilized to record target performance metrics and model system performance relationships User Needs and Configuration Strategy: The system architecture design process should start with a user needs assessment. The results of the GIS user needs assessment should establish a foundation for the system architecture design analysis. The design process should provide a methodology to translate peak user workflow requirements to an appropriate GIS configuration architecture. Implementation Strategies. An appropriate implementation strategy should be proposed to set the framework for successful deployment. Integration Integration of GIS with SCADA /DMS & AMI to deliver highly actionable information to a wide range of users, all while meeting the organization’s increasing need for real-time information. Recommendation should include utilization of advanced capabilities such as predictive analysis, simulation tools, contingency analysis and network monitoring within GIS while utilizing data from SCADA/DMS & AMI. Integrating GIS with SAP business process for following capabilities: Provision of geographic context to business decisions by integrating business data with geo-databases and feature tables. Linking business functions in ERP system with geo-processes combined functionality that is distributable across the software architecture. Fusion of business and geographic information and functionality into the common operational picture on both high and low levels. With both systems integrated, a user should be able to visualize SAP application data within the GIS and get direct access to the GIS within SAP applications. It should be possible to update relevant data from SAP applications as well as by using the graphical functionality of GIS software. As part of smart city initiative, DEWA initiated 8 Smart Grid programs: 1. Advanced Metering Infrastructure Program 2. Demand Side Management / Demand Response Program 3. Substation Automation Program 4. Distribution Automation Program 5. Asset Management Program 6. Telecommunication Program 7. IT Infrastructure Program and 8. System Integration Program Integration requirements are foreseen for all the systems applicable to the above mentioned smart grid program. Project Execution Approach The consultant should provide the following information in the proposal. Project implementation methodology in details discussing the activities in each phase. Deliverables, Responsibilities, Acceptance criteria and the methodology for each phase needs to be mentioned. Detailed project implementation plan (Including the detailed activities with the timeframe, WBS and work packages needs to be mentioned in micro level. Project governance approach (staffing and project organization structure and their clear responsibilities) Any prerequisites before project engagement (Infrastructure, Sizing, Technical, others) Project Management and Control Contractor needs to explain the following subjects during the course of the implementation. The information needs to be part of their proposal; 1. Project Implementation Methodology. 2. Delivery Methodology. 3. Organizational Change management methodology in all aspects using PDCA (Plan, Do, Check, Act) approach. 4. Process Re-Engineering methodology. 5. Quality Management. 6. Project management tool. 7. Project monitoring and reporting. 8. Issue Resolution. 9. Risk Management methodology. 10. Performance monitoring. 11. Resource requirements and Resource Deployment Plan. Human Resources deployment 1. All the resources deployed for the project should have adequate experience and skills. DEWA has all rights to reject any under qualified, low experienced resource at any time. 2. All resources should have Residence or Business Visa as per Dubai Rule. Visit Visa for the engaged resources are not acceptable. 3. Replacement of the Consultant should be approved by DEWA well in advance. Proposal and Document Format The Consultant is to submit a proposal of high clarity, quality and complying with the scope of work mentioned in this document. The proposal should be submitted in PDF format filed, signed and stamped and MS Word/ MS PowerPoint format on a CD-ROM or USB along with a printed hardcopy to DEWA Contracts Department on dd MON YYYY, 12:00 pm without any extension due to the nature of the business and urgency of the project. Along with submitting the proposal, the consultant shall submit a separate compliance document stating that they are complying and acknowledging with the scope of work, all points mentioned in this document and will base their proposal on the same. Deviations from the scope if any must be mentioned in the schedule for deviations, otherwise full compliance shall be assumed. In case of uncertainty on any of the points mentioned in this document, the consultant may submit a clarification document to eliminate any doubt. The consultant should build the content of their proposal as per the below structure: Understanding and Complying with the Scope of Work Company Profile and Background Methodology, Approach and proposed Plan (Ability to Execute within Time) Project Time Line Organization Past Experience & References for Similar Engagements /Projects in Technical Domain Proposed Consultant Team Background & Expertise Project Management, Business Support and Administration of Business Requirements Additional Added Services, Capabilities and Distinguished Values Deviations from Requirements Appendix (May include personnel CVs and references to similar projects) Technical Evaluation Criteria Breakdown The technical proposal represents a significant weight due to the importance and the nature of this project. Thus, DEWA will conduct a fair, impartial, and comprehensive evaluation of all complete proposals in accordance with the criteria set forth below. Technical Proposal evaluation will be conducted by a DEWA appointed team (evaluation committee) based on the requirements stated in this RFP. Award will be made to the bidder with the highest scores. The criteria/factors for evaluating each proposal, including the overall weighted average score of each are:- CRITERIA SCORE Type Of Recourse / Expertise PROFESSIONAL SERVICES FOR GEOSPATIAL TRANSFORMATION STRATEGY IN DEWA Overall Fit Requirements YES/NO Mix Consultant Capabilities Understanding and Complying with the Scope of Work 9% Technical / Business Methodology, Approach and proposed Plan (Ability to Execute within Time) 18% Technical / PM Organization Past Experience & References for Similar Engagements /Projects in Technical Domain 18% Technical Proposed Consultant Team Background & Expertise 15% Mix Project Management, Business Support and Administration of Business Requirements 10% PMO Additional Added Services, Capabilities and Distinguished Values 5% Mix Vendor Commercial Offering Commercial Proposal 25% Commercial Total Weight / Score 100% Cut-Off Point shall be based on 50 marks out of the total 75 marks of the Technical Evaluation. The consultant shall submit their proposal content and supporting documents as per the same order of the criteria mentioned above. Read More
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