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Strategic Knowledge Management - Essay Example

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Contemporary organizations are faced with the challenge of competing on a global scale despite the continual complexity of the problems they are faced with. To survive in this corporate world, which is superficially dynamic, unpredictable, and frenzied, many companies have been…
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Download file to see previous pages s units, and work groups has been perceived to be the best strategies for capturing and spreading ideas and know-how within and without the organization. In lieu of this, and the unabated complexity and knowledge multiplicity of many organizations, Checkland’s (1999) assertion that “We see in the world many examples of sets of human activities related to each other so that they can be viewed as a whole” can be perceived to be factual and expressive of the inherent facts in many organizations despite the trivial reasons that some give for its disqualification. This paper will candidly and comprehensively analyze Checkland’s statement through an extensive review of literatures and drawing on concepts from soft systems thinking, intellectual capital, and communities of practice as well as knowledge management.
Peter Checkland developed the SSM (Soft systems methodology) in 1981. The motive behind the development was to develop a strategy for evaluating intricate problem situations and ascertaining satisfactory improvements that suit such situations. According to Jennings and Wattam (1998), SSM helps in attaining improvement to the system through a multistage progression of information collection, explanation, examination, and discussion (p. 36). For instance, an organization experiencing a high labor turnover has to resolve the situation before it detriments the attainment of organizational objectives. From an SSM perspective, the realization that the organization is facing high labor turnover is in reality an outcome of a careful observation of the situation. Intricate details regarding the problem will be collected from various personnel including the HR managers and various departmental heads and recorded by the team of expertise contracted to analyze the situation which will ordinarily involve more other members from the organization (Ali & Akdemir, 2001, p. 336). Employees will offer their opinions and attitudes regarding the situation. The qualitative ...Download file to see next pagesRead More
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