Discuss the problems which an organization could face due to ineffective communication - Research Paper Example

Ineffective Communication Number Introduction As blood is to the body, so is communication to an organisation. This means that communication is very important to any organisation’s stability, growth and success. The same also means that in the absence of communication, there are serious problems which may arise to stunt an organisation’s growth or/ and expose the organisation to performance gaps. The importance of communication in an organisation can best be seen in the light of problems that beset an organisation due to ineffective communication.

First of all, there is bound to be a widening performance gap, in the event that measures are not taken to correct ineffective communication. This is the case because it is through communication that a firm’s entire rank and file is acquainted with the duties, roles and responsibilities that are specific to every portfolio. This means that ineffective communication of these values [duties, roles and responsibilities] is bound to leave employees very disoriented and without focus. The same also means that ineffective communication of duties, roles and responsibilities of specific portfolios definitely leaves to superimposition of duties and roles.

1Superimposition of duties and roles amounts to wastage of organisational resources [human resources, time, synergy and raw materials] and pave way for eventual loss. 2Secondly, it is through communication that employees are able to know their performance target and inefficient communication therefore frustrates this cause. Ineffective communication also defeats the ability to acquaint employees with organisational programmes, systems, value and culture. 3In the event that employees are unaware of how organisational programmes and systems run, confusion is bound to prevail and this may even lead to organisational collapse.

Virtually, all management processes are under a threat as proper management processes fundamentally depend on hierarchical and horizontal running of systems and programmes. Conversely, ineffective communication is also likely to herald disagreements, tension and poor work relations at the workplace. This is because, ineffective communication subjects employees to ignorance on the duties, responsibilities, privileges and powers that are due to every specific office. In this case, it is likely that there will be confusion on how the organisation’s command structure and hierarchy is supposed to flow.

Those who suppose that their portfolio rank higher are poised to accuse their supposed juniors of insubordination while their supposed juniors are likely to trade counteraccusations on the account that they are being unfairly exploited. 4This state of affair may breed tension, disagreements, confrontation and a confrontational atmosphere in the workplace. Again, because of ineffective communication, an organisation may fail to adapt to market or strategic changes and this may hamper the attainment of organisational goals.

All organisations are subject to change since the market and market forces [of demand and supply] keep shifting. Changes in the market in turn compel an organisation to make strategic marketing changes, to facilitate the entry, deeper penetration or stability in the market. Effective communication in turn is indispensible for these strategic changes within an organisation. On the one hand, round table meetings, conferences, mails, internal memos, facsimile and open-door policies may therefore facilitate communication on the technicalities and nature of the changes taking place in the market.

On the other hand, ineffective communication may leave an organisation’s sales and marketing department without any clue on how strategic and marketing strategies ought to be executed to remain or gain relevance in the changing market. 5An organisation that is unable to smart itself from ineffective communication is therefore likely to be edged out in the market because of poor market follow-up. ReferencesAjmera, R. (16 Aug, 2013). The Effects of Poor Communication. Livestrong.com, retrieved on 10 April, 2014, from: http://www.

livestrong.com/article/80901-effects-poor-communication/Juneja, H. (2014). Causes of Ineffective Communication. Retrieved on 10 April, 2014, from: http://ezinearticles.com/?Causes-of-Ineffective-Communication&id=2085862Nordmeyer, B. (2014). Business & Entrepreneurship: What are the Dangers of Weak Communication Skills? Azcentral.com, Retrieved on 10 April, 2014, from: http://yourbusiness.azcentral.com/dangers-weak-communication-skills-21161.htmlRoot III, G. N. (2014). The Impact of Poor Customer Communication to a Business. Chron.com, Retrieved on 10 April, 2014, from: http://smallbusiness.chron.com/impact-poor-customer-communication-business-20643.

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