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How to avoid making email a career-ending - Essay Example

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The best strategy to deal with the situation of the email according to the article in the New York Times by Daniel Goleman is to have face-to-face conversation with the boss to apologize because face-to-face conversations are easier to express emotions and tone. In the…
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How to avoid making email a career-ending
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How to avoid making email a career-ending The best strategy to deal with the situation of the email according to the article in the New York Times by Daniel Goleman is to have face-to-face conversation with the boss to apologize because face-to-face conversations are easier to express emotions and tone. In the face-to-face conversation, the boss is bound to see the sincerity of the apology from the facial expression, tone and even other emotions picked from both verbal and non-verbal cues (Goleman, 2007).

If however face-to-face conversation is not possible, writing an apology email to the boss immediately with sincerity is better than not taking any action at all (Barry, 2007). In that apology email to the boss, ensure that she (the boss) does not ignore the email (as she probably receives dozens of emails daily and especially in the morning). In order to ensure this, the subject of the email should indicate it’s an apology and should be in capital letters so that it easily attracts attention thereby reducing the chances of it being ignored (Schwalbe and Shipley, 2008).

Having decided to send the email, ensure that the emotions and tone are indicated in the email for sincerity purposes, identify yourself and explain how sorry you are for sending such an email, show respect to the authority by using formal language and keep the message focused. After drafting the email, proofread it (even if it is loudly) to ensure you have passed your sincere apologies and then check the email address again and sending options to ensure the previous sending mistake of a private message to the public is not repeated the send it (Jerz and Bauer, 2011).

In order to ensure you do not end your career, offer to schedule an appointment with her to apologize in person.Work CitedBarry D. (May 6, 2007). “You’ve Got Trouble.” The New York Times. Retrieved from: http://www.nytimes.com/2007/05/06/books/review/Barry.t.html?_r=0&adxnnl=1&adx nnlx=1359046882-eJ4kzATqGnb6IPlmpSlHzAGoleman, D. (October 7, 2007). “E-Mail Is Easy to Write (and to Misread).” The New York Times. Retrieved from: http://www.nytimes.com/2007/10/07/jobs/07pre.html?_r=1&launch_in_new=trueJerz, D. G. and Bauer, J.

(March 8, 2011). “Writing Effective Email: Top 10 Email Tips.” Retrieved from: http://jerz.setonhill.edu/writing/e-text/email/Schwalbe, W. and Shipley, D. (2008). Send (Revised Edition): Why People Email So Badly and How to Do It Better. New York: Knopf Doubleday Publishing Group.

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