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Business competitive - Case Study Example

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Business Competitive: Oak tree Case Study Name Instructor Course Date Background and Problem Statement Oaktree Mills remains committed to its company policies of providing our customers with the best quality meat products and values any concerns raised by the customer in regard to our service delivery and any safety concerns…
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Download file to see previous pages Despite our commitment to delivery of quality products, the company has recently been faced with safety challenges following the meat poisoning incident in Saskatchewan, Canada which was traced back to the company’s meat products. This incident led to temporary closure of the Winnipeg processing plant by the Canadian Food Inspection Agency (CFIA) and the management has fully cooperated with the authorities for a revision of cleaning protocols at the plant. However, the closure led to cutting of working hours for some of our employees who were seemingly not pleased with the move. The company’s communication office has been closely monitoring the situation with an aim of assuring the public of our continued commitment to safety issues, and most importantly to avoid any further panic which would greatly affect our operations and overall profitability. In doing so, the Director of Communications has continuously monitored reporting of the incident by the media and keeps a close scrutiny of both employee and customer comments and reactions regarding the incident. This led to the discovery of unpleasant commentaries on one of the social media sites regarding Oaktree’s commitment to safety and customer concerns. ...
serve as a long-term strategy to crisis management and in particular to address issues of employee communications and responses towards internal organizational crisis. However, it is important to note that the recommendations given here are subject to various internal and external constraints including but not limited to budgetary issues that may hinder financing of a proposed strategic solution. In addition, methods of aligning mentioned recommendations with the overall company strategic plans and objectives, and government regulations on human resource engagement with employees. Situation Analysis The above illustrated situation qualifies to be termed a crisis and its management involves pre-established activities and guidelines for adequate preparation and response to incidents that may damage the company’s integrity and reputation. It is therefore essential that human resource managers establish a collaborative work culture with to-down commitment to ensure that effective solutions are in place. This important role of the human resource function of the organization ensures that organization problems are sufficiently diagnosed. The above situation has never been experienced before which calls for development of a new strategic plan into the overall company strategic plan. It is however important to note that any plan recommended for implementation might be met with some degree of negative response from especially the employees as it will imply newer channels of working in the company. One of the internal factors that has been identified as influencing employee behaviour is the actions of colleagues which calls for development of an internal culture that will see to it that the company’s integrity is upheld at all times in order to ensure increased productivity. ...Download file to see next pagesRead More
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