Corporate and Managerial Communications - Assignment Example

?CORPORATE COMMUNICATIONS: MANAGERIAL COMMUNICATIONS By Both Myers and textbook Robyn Walker address the subject of effective business writing in terms of (a) types of business messages, (b) message design (organization) (c) effective business writing style. Please write three paragraphs in which you cover all three topics. Please be sure to exemplify the principles of effective professional writing as you compose the three perfect paragraphs. (30 points) Different types of business messages exist and the classification, which depends on its intended purpose. Negative messages, according to Robin Walker (2011), are used to portray bad news to the recipient in a manner that will not rouse a lot of tension. Bad messages are expressed in a kind tone so that the reader goes through the whole content, understands and accepts the information in good will. Persuasive messages are messages that are used to influence the recipient towards some form of decision. These messages are targeted towards convincing the recipient that the cause of action being forwarded is the best and most appropriate. Positive messages on the other hand are used to comment the employees who are the recipients for a job well done. These messages show appreciation and can also act as advertisement tools for the company or organization in question. The fourth type of business message is the routine message. These types of messages are used continually in an organization to relay information about coming events. Message design therefore refers to the specific manipulation of the message so that it serves the specific purpose for which it was created. The design gives out the correct mood as expected and relays the final information according to the expected style. The design depends on the classification of the message. A message meant for positive information cannot have the same design as that named for negative information or routine information. The design should designate the themes and thesis, have an outline audience targeted and the organization should serve the intended need. Effective business writing style entails passing the message in the most understandable and formal style that ever exists. Messages in the business writing are supposed to be composed in short and simple sentences. They are supposed to address the audience from the perspective of the organization and the voice that is expressing the information should be univocal. For the sake of the company, the voice is supposed to be a social voice. They are not supposed to contain information that contains traces of doubt about the situation as well as making references to specific individuals. The communication criteria bears in mind that the working place is not a family place or social center but a working place where all communications as far as work is concerned are formalized. The social aspect of the messages is supposed to ease tension and create a friendly working and communication system. Therefore, keeping the messages formal as well as the social status friendly is an issue that should always be considered in the messages (11). 2. Robyn Walker begins the textbook by offering two fundamental distinctions: management vs. leadership; and strategy vs. tactics in management communication. Please write two paragraphs in which you explain these distinctions. (20 points) Leadership and management are two situations that involve being in charge of a given group of people or a position. The main aim of management is to produce consistency and order through a variety of methods. The first method is through planning and budgeting. The future of any company lies in the management criterion that is used in the organization. Management also organizes and staffs as well as controlling the whole purpose of the organization. Leadership on the other hand has the responsibility of producing movement and change through establishing of direction by aligning people in the right direction. Strategy on the hand refers to the process that involve passing over a concept , data as well as processes meant to make future plans for a given industrial area. It involves networking the people for harmonization of the information being passed across. Tactic gives the specialization required to capture a given area of information passing. It creatively involves the use of a lot of wit to get to the root of an issue in a very tension packed situation. The specialist in this case the manager would consider assessing situations and promptly responding to the situations by use of words that command very basic respect instead of intimidating those involved in the situation. This communication may also involve use of the hand and body gestures to pass over the information which remains friendly to the recipient as well as taking care of the situation (12). 3. The “Johari Window” is a useful device to illuminate the nature of Self-concept and self-awareness in the interpersonal communication. Please write a single paragraph in which you describe the “Johari Window.” (10 points) The Johari Window is a self- examination concept that consists of differentiated parts. The first section seeks to explain what we as individuals know about ourselves as well as considering what people who about us, this is important because each person’s understanding of himself may not be the way other people understand about him. The second segment involves the hidden self in which people visualize what they know about themselves and other people do not know about them. This signifies the real person inside a human being since what we do in the comfort of our own privacy is what we actually are. The other part is the blind part of ourselves in which there are things known to people about us and we do not know that they know. The last part is the unknown self in which there are things that neither we nor other people know about us (19). 4. Please write a single paragraph in which you describe the role of “impression management” in the process of developing and maintaining your professional image. (10 points) Impression management refers to the practice, intentional or unintentional in which there is an effort by some people to try and influence the perceptions of other people. This is done through social interaction and self-presentation and in this case, the person tries as much as possible to influence the perception that people have about their images. This makes them pass the information wanted to the audience and at some point create the needed message to the people. Impression management corrects the prejudiced image created to a given individual and restores the best part of him to the public. Its main aim is to improve the social interaction amongst the other members of the society (Walker, n. p.). 5. Please write a single paragraph in which you explain how the “Globe Studies” contribute to the “audience analysis” of different international cultures? (10 points) Audience analysis refers to the process in which the owner of the information takes care of the audience through understanding them. This is important in that there is a very cohesive communication union between the owner and recipient of the information. Knowing the audience helps indicate and drive the correct information to the audience as well as including them in the statement. A number of factors can indeed determine the listening ability and choosing what to hear. These may include their rank in the employment cycle, gender, age, ethnic background as well as their age. Also important is the fact that the audience has a prejudiced knowledge on the owner of the information. This will determine what they take in as the right information or not. It also helps disseminate the idea that the recipient of the information will have their own way of discussing as well as how they feel about the information (24). 6. Please write a single paragraph in which you explain what factors related to “context” should be considered when formulating messages in an organization. (10 points The expected impression on the recipient is very important when relating context to the type of information to pass over to the people. Impression is the perceived outcome of the message being passed to the audience. The impression is created by the interpretation of the message that is send. According to the code of ethics at the place of work, there are all the expected communication procedures and these determine hope the context will be created. The situation is also very important to determine the context in which all the information is to be delivered. Some situations are tense while others are celebratory. Whichever the situation, the type of situation determines the context in which the messages will be formulated (22). 7. Please write a single paragraph in which you describe the issues that should be considered when a manager selects a channel/medium for a message. (10 points) Choosing a communication channel is important in stating the expected objectives. The first factor is to consider whether it is rich or lean. A rich method is that which takes the form of clear vocal cues, correct facial expressions, the relevant body language as well as well as the need to include touching and feeling. The other facts about choosing the correct channel are the cost. There is always needed to go for a fairer but cost effective method of communication. Feedback time is important as it is needed to create a feedback system that is reliable. The information to be relayed is very important in determining the type of medium to be used. Sensitive information seeks for sensitive media that are used. Lastly, it is necessary to consider whether the message requires storage or it is a simple daily briefing of the staff members in an organization (18). Work Cited Walker, R. Strategic Management Communication for Leaders (2E ed.). New York: South-Western. 2011. Print. Read More