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Excellent High Good Fair Average Mediocre Poor Bad Low Comments: 3. Coaching Skill Coaching Skill for problem solving, training, developing, and improving performance of employees Excellent High Good Fair Average Mediocre Poor Bad Low Comments: 4. Delegation and Supervisory Skill Delegation and Supervisory Skill signifies the responsibilities of subordinates; recognizes the abilities and skills of employees and assigns task accordingly; counsels and guides the employees in any situation and encourages them to perform effectively in an independent manner Excellent High Good Fair Average Mediocre Poor Bad Low Comments: 5.
Planning and Scheduling Skill Planning and Scheduling Skill requires systematical distribution of task among the employees and making available utilization of resources; planning the entire task before allocation and creating proper time schedule Excellent High Good Fair Average Mediocre Poor Low Bad Comments: 2.0 Justification The five specific skills have been mentioned with respect to the front-line supervisor. These skills are significantly required by the supervisors for effective functioning in the workplace.
The performance grading form has been prepared by considering the skills and responsibilities of supervisor. The main purpose of rating is to provide feedback to the supervisors regarding their performance so that they can be motivated and can improve their performance standard. The rating scale from 1 to 9 has been considered which ranges from excellent to bad. The individual performance standard can be appraised from this rating scale. As there was no performance appraisal technique in the organization, thus the employees were less motivated and had no positive attitude towards the work.
The leadership skill is essential for a supervisor as it relates to the direction of the employees and to lead them in proper way so that they can achieve the goals of the organization. Thus, for this skill, 20% weight has been assigned. The planning and scheduling is also an important skill of supervisor. The supervisor is required to plan the entire task of the employees and make proper time schedule for each employee. The skill has been provided weight of 20% based on its importance. The communication skill is a significant factor for the supervisors but this skill is not as important as compared to other skills.
The skill enables a supervisor to make good interpersonal communication so that the employees can understand the problems that arise in workplace and can provide effective solution against it (Blair, n.d.). A front-line supervisor needs excellent coaching skill in order to train the employees, develop their inner competencies, resolve their dilemma and help them to improve the performance. The coaching skill is provided 20% weightage because this skill is extremely significant for supervisor.
Proper coaching to the employees will help them to enhance their skills and can also help them to resolve all the dilemmas that may possibly take place in their life related to critical situations of workplace. This skill also improves the efficiency of supervisor for regular training and guiding to the
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