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SWOT analysis of the Web based training and development in this hotel helps us to carve a niche in the market. The marketing plan based on the hotel has to be designed and implemented to achieve the goals of business. It also provides knowledge regarding the strengths and the weaknesses of the business. By recognizing and analyzing the marketing strategic plan, the hotel can overcome its difficulties smoothly. The management and operation team of the Hotel solved the problem of worker turnover by increasing the expense of training and salary. For future strategic action plan, report recommended that room for conferences must be constructed at first rather than in the last year. The financial analysis of the Seaside Hotel includes the Total hotel revenue and total hotel net income, Rooms department revenue and rooms net income, Food & beverage department’s revenue and food & beverage net income, Occupancy, average daily rate (ADR), and REVPAR, Refurbishment spending and extra facilities built analysis, Short term and long term stability ratios, Staff turnover and EMS spend and activities. This plan could attract more businessmen and raise hotel competitiveness. The report also provides information regarding the effectiveness of Web based training and development method in the Hotel business. Appendixes of the report include Current Balance Sheet, Statement of Income for 3 years and Monthly indicator report for the three years. Report also includes aims, objectives, strategy, and formulation of program feedback and control of the study. Report shows the proper implementation of promotional mix could raise the market share and develop business growth in the face of strong competition. HOTS report also shows client satisfaction and loyalty through employee training and development program, by way of increasing profitability and development of the hotel, which was formed by satisfied, faithful, and productive workers. Finally the report shows that the proper
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By definition, a budget hotel targets to the lower end of the spectrum and differentiates itself through cost leadership. While on the other hand, a luxury hotel as the name denotes targets to the upper segment of the market offering endearing features.
The paper aims to espouse on the overall concept of operation management and describes the operational management activities utilized to realize success, in terms of capacity management in hospitality in this particular hotel.
The report focuses on problems that are faced by hotel business, as well as viable suggestions on how services can be improved. The areas focused are booking, parking, reception, lobby services, room services, recreational facilities, conference room facility, guest room cleaning, laundry quality, inventory, maintenance, fire fighting and emergency procedures of the facility.
By adopting the ISO 9001:2008 framework, the acculturation of a learning organization into the consciousness of each employee of the hotel shall provide the impetus to strive and be better in providing service to hotel guests and patrons. A Quality Management System or QMS will govern the conduct of each of the hotel’s front liners.
This paper focuses on the identifying the differences between service operations and manufacturing operations. It clearly distinguishes what are the tasks undertaken by the service operations management and the manufacturing operations management. Consequently, it explains how service operations management can benefit from implementing manufacturing operations and system.
Hence, if both I and J are removed, the only difference will be in the time which will be reduced by 6 weeks for all the routes. The new critical path will be A-S-F-H-K with 30 weeks needed to complete the project.
a. In JIT system, the inventory is reduced and hence the associated cost of keeping the inventory.
As such, seaside hotel has undertaken major projects to increase its competitiveness in providing such services; the hotel in planning to engage in a big project which will increase the occupancy of the hotel and open the seaside hotel to huge
38). Reception services for hotels can as well be under a number of categories that comprise of room allocation information and mails, concierge, bell service, cashiers and night auditors. Accommodation services mainly offer customers with relaxed,
, Glo-Tech contracted Global events to organize for it conference facilities for its global delegates who were coming for an event hosted by the company in Rome, Italy. The expected number of guests provided by Glo-Tech was 550 delegates, of whom 260 came along with their
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