Retrieved from https://studentshare.org/tourism/1489337-field-trip-reflection-cruise
https://studentshare.org/tourism/1489337-field-trip-reflection-cruise.
It is a fascination to me because ships were normally just normally used to transport goods and people and it was not that fun. Now, cruise ships such as Grandeur of the Seas made it fun and vacation-like with the integration of a lot of amenities that make the passengers enjoy the ride for days if not weeks. What is more fascinating is that the cruise ship has to live with the supplies it has on board during its trip because obviously, it cannot resupply while it is in the middle of the ocean.
Much more, when it has entertainment facilities that resembles the one we can find in hotels and bars. I can only imagine the planning involved to determine the resources needed that it could not bring so much logistics as it would weigh too much on the ship nor can it be so little that there would be little or scant resources to be had for the ship to operate and become fun. I can only imagine the coordination between its massive numbers of personnel to create an atmosphere that is convenient and enjoyable for the passenger.
Thus during the visit, I made sure that I would be able to talk to some of its crew and know more about the ship and its operation to satisfy my curiosity. I spoke first with Tony, the Hotel Manager because I am awed with how he managed to operate a hotel in a middle of an ocean with all bells and whistles of a hotel in lands. If operating a hotel in land is already tough, moreso when one is in the middle of an ocean. Tony agreed that it is tough to operate a cruise but nevertheless, it is doable for their passengers to have an unforgettable stay during their ride at the Grandeur of the Seas.
Tony is confident that they could deliver excellent service and unforgettable experience to their passengers because he had 15 years of experience behind him. He basically knows every nuts and bolts about the service operation of a cruise ship. Tony is also responsible for the service operation of the cruise and all employees report to him about the service operation. And this could mean a 24 hour operation so literally, he is on duty 24 hours a day. Tony agreed but it does not mean that he is working 24 hours.
He is able to create a system that the operation will continue even if he is not around to rest/sleep or attend to personal needs. But still, he is on call for any issue that may arise about service operation during the duration of cruise. He stays four months on board the ship and has a vacation of two months. Of course along with the hotel like amenities of a cruise ship is its entertainment. So we also met Ricky who is responsible of the entertainment on the cruise. He is basically responsible for all the bands, singers, dances, music and fun happening on the ship.
We also met the chef and he took us on a tour around the food operation facilities and the restaurant rooms. They have three different restaurants beside the main serving room which can hold 2200 people at the same time. They
...Download file to see next pages Read More