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Hospitality Group Developing your Managerial Skills - Essay Example

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Hospitality Group Developing your Managerial Skills Table of Contents Introduction 3 Review of 3 Employability Skills 4 Employability Skill 1: International & Cultural Awareness 4 Literature Review 4 What and how have you developed this skill 5 Use feedback to give details of good or bad practice 5 What group of skills do these relate to?…
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Hospitality Group Developing your Managerial Skills
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Download file to see previous pages 10 Relate Management Skill 10 Compare and Contrast 10 Conclusion 11 References 12 Bibliography 15 Introduction This reflective essay aims to present a brief of my professional development with respect to international and cultural employability skills along with my team development and planning and organising skills which I believe to be quite helpful in deriving better career prospects in hospitality industry. The essay will cover a theoretical explanation of the employability skills I could develop from my previous academic experiences and draw towards a critical review of my learning in these particular areas. In the current phenomenon, diversity is often regarded as one of the vital aspects within the hospitality industry which creates a direct influence on the tastes and preferences of the customers along with the level of commitment and expectations of the employees. The presence of cultural diversity both the internal and the external market of hospitality industry is quite apparent as compared to the other industry structures. Today, it has widely been argued that managing diversity within the workforce is important as well as a difficult task for managers in the hospitality industry by which organizations can generate greater cultural awareness while operating within international marketplaces. Contextually, the significance of generating cultural awareness and other intertwined employability skills such as team development and planning and organising have often been argued as a crucial facet of hospitality industry. Review of 3 Employability Skills Employability Skill 1: International & Cultural Awareness Literature Review According to Quappe & Cantatore (2005), cultural awareness imposes a direct impact on the communication system of an organisation which comprises the capability of creating consciousness towards the cultural values, beliefs and perceptions in different contexts. In this regard, it has been observed that different cultural groups evaluate and interpret situational components applying different perspectives, which further essentialists the obtainment of cultural awareness among modern day professionals (Quappe & Cantatore, 2005). As explained by Whitelaw & et. al. (2009) cultural diversity is quite apparent in the modern day hospitality sector in the both the dimensions of internal organisational culture (employees/workforce) and external organisational environment (customers/marketplaces). It is in this context that professionals need to continuously enhance and develop their efficiencies in this particular dimension so as to satisfy the contemporary needs of the hospitality industry (Whitelaw & et. al., 2009). According to Hall (2003), cultural awareness is often professed as an attitude which can be obtained from his/her learning experiences by an individual when interacting with various cultural groups. It has further been implied in this context that culture can be distinguished as the big ‘C’ of material culture and smaller ‘c’ of shared culture within an organisation (Hall, 2003). Based on a similar context, Moss (2002) revealed that when students and other academic professionals are engaged with the learning of cultural aspects, they will able to comprehend the ...Download file to see next pages Read More
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