Information Technology - Essay Example

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Information systems (IS) are integral part of organisations for managing functions and processes of business units in dynamically evolving global competition. Technology architecture addresses the modus operandi of department handling the operation of Accounting and Financial, Human Resource Management, Sales and Order Management, Logistics and Supply Chain, Manufacturing, Inventory management, and Customer Relationship management (Luftman, Papp & Brier, 1999).
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Information Technology
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"Information Technology"

Download file to see previous pages It helps system in smooth change by adopting change and configuration management process (Gray & Larson, 2006).
IS provides balance scorecard to check the measurement of each service' productivity which helps employee in taking the ownership of the function to show their effectiveness by converting repeating task into automated system (Gray & Larson, 2006). The quality of service is improved by defining roles and responsibilities of employee and checking their productivity (Gray & Larson, 2006).
Aligning business strategies with IT service helps in reaching customer's need through user and senior management participation and support (Gray & Larson, 2006). Hence, IS reduces major gaps in business unit and customer's requirement by providing check and solution for smooth functioning of each process (Gray & Larson, 2006).
Hypercompetitive nature of business requires flexibility as an important aspect of IS to respond quickly to explore the opportunities and combat the challenges of business arising from globalisation in agile manner (Starkey, 2009). Flexibility needs the control of computing power in lightening fashion along with integration of system to escalate the performance (Starkey, 2009). Portability is essential characteristics of IS to move the operations across the globe applying network system for accomplishing the business requirement in effective and cost-efficient way. Economic recession further validates the importance of flexibility as CEO can apply changes in business model for beneficial impact. Cloud and utility computing enables company to move through four phases of flexibility from isolation, standardisation, consolidation, and modularisation using new infrastructure elements and implementing IT Governance (Starkey, 2009). The purpose of this paper is to explore how information systems infrastructure elements can form part of a strategy to improve the flexibility of a company from an IT standpoint along with how they might lead to the IS department becoming both a means to empower employees and a value generator.
2.0 IT Governance
De Haes and Van Grembergen (2004) suggest that IT Governance can be implemented through a framework of structures, processes, and relational mechanisms which is presented in Table 1, can be used guidelines for applying the IT governance process in organization.

Structures
Processes
Relational Mechanisms
Tactics
IT executives
and accounts
Committees
and councils ...Download file to see next pagesRead More
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