Deming's 14 points - Assignment Example

Comments (0) Cite this document
The 14 points or guidelines are applicable to any domain or industry. One of the key insights offered by Deming is how a high level of quality (or even a…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER91.3% of users find it useful
Demings 14 points
Read TextPreview

Extract of sample "Deming's 14 points"

Deming’s 14 Points: Continuous Improvement, Prevention of Defects and the SDSA and PDSA cycles. Deming’s 14 Points for Leadership in the Western World is a well rounded guide for achieving excellence in management. The 14 points or guidelines are applicable to any domain or industry. One of the key insights offered by Deming is how a high level of quality (or even a zero-defect production record) does not pre-empt the scope for improvement. The very first point talks about creating a “constancy of purpose toward improvement of product and service”. This indicates how improvement is an ongoing engagement that is detached from prevailing production quality. Deming makes clear that ‘defect detection’ and ‘defect prevention’ are preludes to the continuous improvement process. An optimal defect detection system would not operate on the misplaced assumption that increasing the quantity of tests (mass inspection) would automatically “decrease the variability of the quality characteristics of products and services.” Likewise, a robust defect prevention system would not consider ‘zero defects’ as the ultimate hallmark of quality. Instead it would take into account the concept of ‘entropy’ in the life-cycle of a product and device methods for mitigating it. Continuous Improvement is basically looked at as the “ongoing reduction of process (unit-to-unit) variation, even within specification limits”. It is impinged on the fact that by reducing unit-to-unit variation around the nominal value the incurred production costs are also reduced.
The SDSA Cycle stands for Standardize-Do-Study-Act, which is a technique for standardization of a process. The first key step toward standardization is identification of “best practice methods with key indicators of process performance”. Consensus among employees involved in the process is important. Hence a commonly agreed flowchart of the process is followed by all to ensure consistency. In the second stage (Do) trials and experiments are run on the standardized best practice methods. Following this, in the Study stage of the SDSA Cycle, the efficacy of the best practice methods are evaluated through an analysis of key parameters. Finally, in the Act stage of the cycle, managers attempt to ‘formalize’ the best practice methods that have stood the scrutiny of trials. But in order to materialize and enhance the best practice methods thus formalized the management will have to follow through the PDSA cycle.
The PDSA cycle stands for Plan-Do-Study-Act. Its purpose is to aid the management in “improving and innovating performance”. In the planning stage, the formalized best practice methods developed using the SDSA cycle are reviewed. An attempt is made to ameliorate the methods formalized during the SDSA cycle. Often it results in making small adjustments to the flowchart from the SDSA cycle. Thus process improvement plans are laid out by the team. The three possible methods are: 1. Statistical analysis of key indicator data; 2. Benchmarking the process against another organization’s process; 3. Utilizing a list of tried and proven improvement concepts. The next step in PDSA is Do, whereby the outcomes of the plan are measured. In the subsequent stage (Study) the measurements thus obtained are studied from key indicators. Finally, in the Act stage, requisite corrective actions are taken.

W. Edwards, Deming’s Theory of Management, Chapter 2, Part One, Foundations of Quality Management, pp. 38-50. Read More
Cite this document
  • APA
  • MLA
(“Deming's 14 points Assignment Example | Topics and Well Written Essays - 500 words”, n.d.)
Retrieved from
(Deming'S 14 Points Assignment Example | Topics and Well Written Essays - 500 Words)
“Deming'S 14 Points Assignment Example | Topics and Well Written Essays - 500 Words”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Deming's 14 points

The 14 Points Plan by Woodrow Wilson

...? “THE 14 POINTS PLAN BY WOODROW WILLSON” (Your teacher’s due 1 Introduction Fourteen points were first outlined in the speech of Woodrow Wilson, who was the president of United States. This speech was given to American Congress in January 8, 1918. This session was conducted to create assurance in the country that Great War was fought to create peace and moral in Europe. Citizens of Europe liked Wilson’s intervention on political grounds but his allied colleagues were little skeptical about Wilson’s idealism. It was a 10 minutes speech before Armistice with Germany. These fourteen points became a basis for the peace programme. However Treaty of Versailles had little...
8 Pages(2000 words)Essay

Research W. Edwards Deming's 14 points and identify at least one of those 14 points which resonates with you personally

...a book by the title Out of a crisis. This book was published in 1982, and it outlines 14 points which if used in the United States manufacturing sector, then there will be an industrial boom in the country. The 14 points advocated by Deming may seem to be a bunch of radical ideas; however, to effectively understand these ideas, it is important to understand Deming’s explanations of the concept of variance. According to Deming, variation was the problem that presented a great threat to the manufacturing industry of United States of America. Deming reasoned that if there was a variation in prices, times of...
4 Pages(1000 words)Essay

Deming's 14 points of Management

...Organisation. National Association of State Boards of Education. (2004). Athletics & Achievement: The Report of the NASBE Commission on High School Athletics in an Era of Reform. National Association of State Boards of Education. ISBN 1-58434-058-4, 1-43. Peer, K.S., & Rakich, J.S. (2000). Accreditation and Continuous Quality Improvement in Athletic Training Education. Journal of Athletic Training, 35(2):188-193. Ruetten, A., Ziemainz, H., & Roeger, U. (2003). A Quality Assured System of Selecting and Promoting Athletic Talents. BISp-Jahrbuch. University Erlangen-Nuremburg, Institute for Sport Science and Sport, pp345-352. Sage Notes. (1999). Quality Management: Deming's 14 points for...
9 Pages(2250 words)Essay

Deming & Quality

...and in redesigning, thereby facilitate the continuity of the quality cycle. The 14 point method of Deming incorporates the use of statistical tools, and significant changes in the corporate culture of organizations intent on achieving a quality program, according to Gitlow & Gitlow (1987); it provides a framework for action as well as giving management bases from which they can formulate plans for which they may even lack the necessary experience. Organization leaders who embrace the 14 point system of quality have to back up that strategy with a commitment to change in their thinking and behavior patterns. The 14...
8 Pages(2000 words)Term Paper

Deming points the experience at Indiana State University. For example, it has enabled workers in gaining additional skills and expertise of handling matters. These include the arising challenges of modernity in the management world that are controlled by technology. Another importance of promotion of education is the ability to gain in terms of analytical thinking and memory of pertinent issues in the management field. After the interview concerning the 14 points of Deming, the following points were highlighted as the direct benefits in solving situations (Deming 81). For example, the use of purpose to guide most objectives has been beneficial in terms ensuring the...
2 Pages(500 words)Essay


...Discuss the underlying assumption of environmental criminology. Do you think this assumption is correct? How is this assumption different than that of many of the other methods of crime control that we have discussed so far? Then, briefly discuss some examples of environmental manipulation aimed at reducing crime and your opinion on them. Ans. Environmental criminology deals with the ways of prevention to discourage the people from going against the law. For example, informing the people that they are being videotaped or scanned by the hidden cameras at the public places would provoke the sense of security as well as it would alert the criminals that they are being watched by the authorities. I personally think... the underlying assumption of ...
1 Pages(250 words)Coursework


.... It is a philosophy that when captured well makes interaction worth the world defect free as it is a free ideology. # 2 Deming’s PointsPoint 8 ‘Management by Fear as Counterproductive in the Long-term’ Deming Edward is credited with the setting out of fourteen points for management which have had the effect of launching the total quality management aspects in the delivery of services as well as the management of business. His eighth point is concerned with the working environment and the interaction of those involved in efforts towards the same objective. It emphasises driving out fear as Deming sees management by...
3 Pages(750 words)Admission/Application Essay


...Question One The Shewhart charts are tools used to determine if a business or manufacturing process is, in a statistical control. This was discovered by Walter A. Shewhart in the 1920s. Control charts are graphs used to study changes in processes over a period of time. Question Two Indiana State University (ISU) is one of the best universities accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools. From my experience in the university I discovered that it applies the Deming’s 9th point. This is because the university has made sure that all departments are interrelated and share the same vision of providing the best quality of education. This has benefited...
1 Pages(250 words)Essay


...occasions shed light on the human-animal hybrid form of identity through his animal like sculptors that resemble human traits. There are two mechanisms of describing identities of people, places and things. These include both imaging and text descriptions. In as much as both mechanisms share the practice that close attention is to be paid to the full details of the person or place, they differ in the sense that text description requires that all the five senses be put into use (Bridwell 192). On the other hand, imaging requires the use of the sense of sight, a factor that makes it easier for a person, place or thing be easily recognized. Amidst these differences however, it is of great significance to recognize the fact that...
1 Pages(250 words)Coursework

William edward Deming/ Purchasing identifying the differences to manage normal variation and eliminating the random variations. According to Deming, instituting changes to the system responds to the effects of normal variation leads to reduction in the performance of the system as a whole. Deming’s Basic Principles The system of profound knowledge is responsible for the application of the 14 points of management, as envisioned by Deming. According to Deming, there are fourteen basic principles for management which when applied properly, can change a business effectively. The principles have been helpful in the development of the current movement known as total...
4 Pages(1000 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Assignment on topic Deming's 14 points for FREE!

Contact Us