The examiner here wants to see the level of your understanding of the legal issues surrounding confidentiality when dealing with users of services information. The legal framework embroidered in the Health and Social Care Act of 2008 provides the much-needed support and direction in keeping and dealing with confidential information of beneficiaries of social care. The legal codes of practice help us store this confidential data in the correct manner and under protection. The Health and Social Care Act of 2008 states that we print out codes that outline the practice to go along with when collecting, storing, retrieving, and divulging personal confidential data. A good example is in our offices where we have safes that are lockable using keys and combinations. On a daily basis, we ensure that no one else gets access to the keys or finds our combinations. We do this intentionally to keep the contents of these safes confidential. The worst mistake that one can do is writing the combination number where others can find it.
The legal framework also requires us to make sure that other people, our workmates, understand the reason for securely handling any personal information through job shadowing, induction, and proper training. Everyone in the workplace has a responsibility of ensuring confidentiality is maintained.
It is also important to note that legal requirements provide people with guidance and support when it comes to storing and handling personal and confidential information. Those legal requirements make the process of saving correct and safe. The most familiar example of the secure storage is the use of key safes on a daily basis. The highest risk related to this type of saving is the number combination - it has to be kept in secret, and though strictly. The worst thing to be done in this case is writing down the number on the rota next to the service user’s name where the address is also given.