Applied decision methods - Speech or Presentation Example

t, I can use Linear Programming to come up with an optimal production programme to determine the production level of the processes so that the customers’ orders are met and the total production costs are minimal. TQM calls for continuous improvement of the quality of the products and services through proper feedbacks and research (Management Guide, 2013). Consequently, in my current job as customer service of YMCA, I will pay attention to customers’ (current and potential customers) feedback of any kind by listening to them, analyzing their response to the advertisements, checking their comments on social media and directly interacting with them to get what they have to say about our products and services.

Then I will do research on how realistic the feedback is before recommending appropriate changes to my colleagues. This will enable us to meet customers’ needs thus meeting their expectation as we expand the YMCA’s portfolio. Besides, TQM admonishes for planning and checking on the proceedings of a strategy (Management Guide, 2013). Thus I will plan how to achieve customers’ satisfaction of a certain level, collect relevant data on how to achieve the goal and then strategize. Thereafter, I will keep on checking on the suitability of our methods.

From the QM, the optimal solution is to ship 800 units from Houston to Dallas, 600 Units from Phoenix to Atlanta and 200 Units from Memphis to Denver. The total cost involved using the above combination is 13000