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Importance Of Nonverbal Communication - Research Paper Example

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The paper "Importance Of Nonverbal Communication" discusses emotional labor as the form of labor in which human individuals, particularly workers, engage in for purposes of creating and exhibiting feelings and emotions that are deemed appropriate and fitting to their job specifications…
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Importance Of Nonverbal Communication
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Download file to see previous pages The physical aspect is the “first impression”, and many people will stop at the surface, basing their judgment only on what they see, because the first thing you see is the look. It is interesting that in different human societies there exist particularly rules regarding feelings, which are ingrained in the societal fabric. Body movements like postures, gestures, facial expressions, eye behavior, touching and any other visible movement of the body limbs determines impression-based judgment. Gestures play a big part in revealing how a person is feeling. The rate at which people gesture varies with the level of excitement or enthusiasm and this makes it a nonverbal communication (Hickson, 2010).
It is from such societal rules regarding emotions and feelings that the concept of emotional labor emerges (Wolffhechel, 2014). Emotional labor describes the form of labor in which human individuals, particularly workers, engage in for purposes of creating and exhibiting feelings and emotions that are deemed appropriate and fitting to their job specifications. This is regardless of the fact that the feelings that are produced and displayed are very detached or undemonstrative of the workers’ real personal feelings. In many commercial organizations of the twenty-first century, workers are aware of the fact that their personal feelings or sentiments have little significant at their workplaces.
Feelings are amongst the unique features that depict humanity. In addition to being used in the creation, preservation, and regulation of social relationships, emotions also play a very important role in the management of conflicts and the initiation of social transformation. ...Download file to see next pagesRead More
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