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hich individuals end up in a conflict or businesses and their representatives leave a negative image of themselves in the eyes of the customers is back of their failure to skillfully use nonverbal communication (Troester, 2007). It has become very essential for businesses and their representatives to use nonverbal communication in an effective and efficient manner while dealing with customers. It is essential for organization’s representatives to appropriately use the components of physical cues as well as physical appearance to deal with the customers otherwise they may end up losing their customer (Baack, 2012). For example, I witnessed a lady going up to a customer representative asking for a bank account opening form. The representative did not seem quite interested in opening the account of the customer because he believed that it was not a major account and quite casually directed her towards the counter where the bank account opening forms were kept. The lady sat down trying to fill the form but could not understand the details of the form. Due to this she went to the representative and asked him to her help her. The representative responded in quite an unconcerned manner and told her to wait. The lady immediately understood that the representative was not interested and she left the bank in an angered manner. I followed her and asked her what the problem was. The lady told me that she wanted to open a new bank account and wanted to deposit a handsome amount of money but she felt that the bank was not interested. Due to this the bank lost a very major
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Communication is a process which takes place between two or more people where one person transfers information and the second person or a group of people receives that information and provides the sender with effective feedback. Feedback plays an important role in making the communication process effective.
[Student’s Name] [Instructor’s Name] [Course name and code] 10 December 2011. Nonverbal Communication Nonverbal communication is one of the most fundamental essentials of interaction between humans. People frequently make use of nonverbal communication in the daily life.
For example, if it is about hair-dying, I would not just tell them how to do it, I would actually perform the procedure on a model in front of the whole class. This provides them with an opportunity to observe each step from start to end. I also have the procedure video-recorded and provide the students with the recorded videos to get help in case they forget some step while they perform.
This is because the technologies used are unique and easily customized for individuals and enterprises. I prefer the smart phone because I can send texts to, call, and even hold face-to-face conversations with my friends through
For example, in the pre-event organization, my team and I scheduled numerous weekly meetings where we organized ourselves on how to attendances to questions during the event.
The necessity of listing towards providing verbal and nonverbal feedback aligned my
This template can be used for other professionals to provide feedback to the student. It should not be used by the student’s Practice Educator. The Practice Educator may use this feedback to contribute to the holistic assessment of capability of the student.
To achieve this, I would create, harness, and maintain a positive face. Depicting a positive face would include a respectful talk to my fellow colleagues and bosses including giving everyone complete attention in case they address issues I’m concerned with or tasks I should undertake.
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