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Analysis of Conducting Survey - Essay Example

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This essay focuses on the rules for conducting the survey. The writer of this essay considers some mistakes of this survey. This survey is disturbing in several ways. At first glance, the first thing that I see a possible issue with is that there is no stated clear and precise goal…
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Download file to see previous pages I also feel that it should possibly include contact information such as an address of the hospital and the name of a patient representative that could be contacted with any questions.
I find it curious that there are no provisions in this survey to collect demographic data at the beginning. Nothing asks about age or gender, or if they have been to this particular hospital before, or if this was their first stay. It would be wise to include questions that relate to that demographic data on this survey, such as age, gender, and if this is a first-time stay or a return stay.
I also feel, in looking over the questions asking about general impressions, courtesy of staff, etc., that there should be an opportunity to explain if they had a negative reaction. While the questions themselves are in a structured manner, and in the right place (at the top of the survey, as they are general questions), I feel that the survey could use the opportunity to gather an explanation of what may have rated a negative opinion. They should also include the option of “other”, in case the patient wishes to be more specific than the survey has room to offer.
The “Procedure” question, listed second after asking the date of the hospital stay, is too sensitive to be asked at all. What difference does it make what type of procedure a patient was there for? The type of procedure should not matter, and frankly, I believe that it violates a patient’s privacy to ask that question.
This survey jumps around in format entirely too much to make it easy to read. There is no feeling of “flow” to the survey. The questions, while following a format of general to specific, jump back again to general afterwards, which is not right. They should include all general questions at the beginning of the survey, such as the selection of physician and hospital, not after the specifics of what the opinion was during the stay, along with giving clear, process-specific choices for how the patient came to decide the hospital and physician. ...Download file to see next pagesRead More
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