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Business Solutions and Ethnic Groups - Essay Example

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Summary
Your local bank made a mistake on your printed checks. Additionally, the bank charged you for the checks, even though the order was supposed to be complimentary for customers opening a new account. How would you draft a letter that allows your irritation to work for, rather than against, you
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Business Solutions and Ethnic Groups
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Business Solutions and Ethnic Groups

Download file to see previous pages... Unless they want to lose accounts due to their sloppy service, they will address concerns and the trend now is to accomplish this as soon as possible. However, it would be foolish to write a letter expressing outright irritation and disgust as the bank employees are also human and therefore has feelings. One might also injure the firm's pride to the point that they may not even reimburse the charge and tell you to close your account to them.
If one wants to make known his irritation regarding the situation but avoiding any further mishaps or misunderstanding, it would be wise to construct the letter detailing the situation. After this, a statement of dismay is made known. I think the following would serve its purpose:
"When I opened an account, I chose this bank because of its reputation of delivering high quality services and the perks it offers. I'm beginning to think that I have made a mistake by choosing your firm. What I have experienced is not what I have expected of your highly regarded firm.
There are certain frustrating situations in business relationships. The problem, however, is how to convey the message without hurting the feelings to where the message is directed to all the while showing how much stress his conduct has been causing you. Why should be feelings be taken into account This is because we want to preserve business relationships- at least while the business transaction is underway. One might induce a person to abandon his obligations. Although one can sue the person, litigation is very unproductive for individuals except for the lawyers. To avoid this, one must practice some form of composure. There are ways to smoothen a problem all the while avoiding conflict such as what we have shown here.















II. Discrimination

In my veins runs deep the blood of a proud nation. I find myself a product of German ancestors. Although I have not personally experienced any form of discrimination, I found out that many German immigrants to the United States in the past have experienced many forms of discriminatory practices.
European mass immigration to the United States began in earnest only after the end of the Napoleonic wars in 1815, at a time when unimpeded transatlantic commercial shipping resumed. Soon a first major wave of 20,000 emigrants from southwestern Germany took place, occasioned by major crop failures in the years 1816-17. The figures fell during the 1820s, but increased significantly in the 1830s. Since 1832, the areas of German emigrant origin shifted gradually to the West, later to the Northwest, and in the latter third of the century to the Northeast. Small farmers from the Southwest were followed by craftsmen and those engaged in the cottage industries, by day laborers and eventually by farm hands from Germany's Northeast. As time went by, immigrants from all regions of the German Empire arrived in the United States where, allegedly, German dialect barriers between Bavarians and East Prussians ...Download file to see next pagesRead More
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