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E-Government - Case Study Example

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The explosive penetration of technology into every sphere of life has influenced how the U.K government serves its citizens. With the support from IT vendors, the government, in its effort to cope into the new technological environment, has recognized the importance and urgency to change the way of its operations in the provision of services and information to its citizens…
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Download file to see previous pages... The evolution of e-government and its subsequent consumption has resulted to faster and efficient access to information by citizens about various government operations. It is from this background that this paper seeks to investigate how recent development in e-government aims to improve access to information about everyday problem solving for people with HIV/AIDS.
Since HIV/AIDS is a concern to the governments of the world, there is need to increase access to information on HIV/AIDS prevention and support groups. ICT is largely dominating as an essential instrument in availing this information to the concerned people. However, the widespread adoption posses a challenge to the government .The implementation of ICT adoption should be sensitive to the needs of people with HIV/AIDS and all the stakeholders. The national and local governments need to identify the pivotal role of ICT in promoting and facilitating the U.K competitiveness and realizing development challenges such as HIV/AIDS. E-government considers the application of ICT in public Administration in line with the provision of essential services and encouraging the participation of people in policy development. For ICT to play its roles well in the provision of information about everyday problem solving for people with HIV/AIDS there is need to sensitize the concerned parties on the initiative.

Focus is on the access, affordability, training and capacity development, significant content and daily practices in e-government and the political will support. The target population as it shall be seen is people with HIV/AIDS. E-government is an avenue that enables the Administration to operate and communicate effectively in its daily operations to the relevant authorities. There is need to maintain a communication channel between the government and the relevant bodies involved in HIV/ AIDS awareness.


Kirkman, Osorio and Sachs (2002) define e-readiness as "the degree to which a community is prepared, and has a potential to participate in the networked world" are. The level of People's understanding of ICT is important to consider among other factors that determine e-readiness such as physical infrastructure, level of ICT competence, and the local ICT economy. E-government is concerned about using information and communication Technology (ICT) to foster the efficiency, better the access to information, and foresee effectiveness in of governance in public institutions. As a result its key focus is people and not just technology.

E-government is meeting the daily challenges of people with HIV/AIDS by storing information in digital form where its easily accessed and transfer to other forms is made easier. ICT promotes better statistics and relevant documentation of people with HIV/AIDS. However, a question of concern is; does e-government mean anything to the target population. Does it make sense to people who cannot afford a computer or are deficient in basic IT knowledge

The government has established e-government Unit (e-GU) to synchronise the delivery of information to its citizen. This is captured in its mission: "Ensuring that IT supports the business transformation of government itself so that we can provide ...Download file to see next pagesRead More
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