Nobody downloaded yet

Emotional Lives in Contemporary Lawn Firms - Assignment Example

Comments (0) Cite this document
Summary
In the paper “Emotional Lives in Contemporary Lawn Firms” the author focuses on the emotion work performed by bill collectors, customer service representatives, flight attendants, health care professionals, and lawyers. Emotion work explains the often hidden facets of the relational work done by persons…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER92.4% of users find it useful
Emotional Lives in Contemporary Lawn Firms
Read TextPreview

Extract of sample "Emotional Lives in Contemporary Lawn Firms"

Download file to see previous pages Little is discussing the racial character of emotion work. Studies of emotion work have actually been basically founded on a single-elemental perception of classification about both gender and class. Modestly examined is the way emotion work is positioned in concurrently ensuing gendered, class-based and racialized orders. Non-recognition of the employees’ emotion work concerning their social situations has placed knowledge restrictions on emotion work range which is needed by people living in diverse social and economic backgrounds (Mirchandani, 2003). For over two decades, Hochschild’s classic book, The Managed Heart (1983) has highlighted the various analyses of emotion work by intellectuals from various disciplines and of mixed standpoints. Emotion work is an all-embracing term surfacing from the literature and is described as the paid and unpaid jobs that include the application of emotions to assist work-associated duties needed in and out of a workplace, in addition to the employees’ personal emotion management within the workplace. All emotion work "typically necessitate contact with other people external to or within the organization, usually involving face-to-face or voice-to-voice" (Steinberg & Figart, 1999, p.8). Hochschild labels emotion work done for a salary as “emotion labor” and describes this as “the act of trying to change in degree or quality an emotion or feeling” (1979, p. 561). The emotion labor of flight attendants thus involves ‘trying to feel the right feeling for the job’ (Hochschild, 1983, p. 118). Hochschild’s analysis of the flight attendants’ emotion work highlights the commencement of the progress of versatile writing on the emotion work essential in several paid jobs. There are three interrelated, diverse job categories typified as emotion work, namely, the control of one’s feelings, the work of making people feel in a particular manner, and the challenge concerned in providing meaning to a person’s work. To make others feel a certain way is an employee’s way to describe his/her work. In the same way, the endorsement of certain definitions of one’s work may well be a way of handling one’s personal feelings (Mirchandani, 2003). “Emotional labor is the buying of an employee’s emotional demeanor; the individual is being paid to look nice, smile, be caring, be polite” (Fineman, 1996, p. 546). Moreover, philosophers present evidence of the information that employees might experience anxiety and inaccuracy while there is a disconnection between the manner they are predicted to feel and the way they truly feel (Thoits, 1990). ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Emotion Work essay Example | Topics and Well Written Essays - 750 words”, n.d.)
Emotion Work essay Example | Topics and Well Written Essays - 750 words. Retrieved from https://studentshare.org/sociology/1446998-emotion-work
(Emotion Work Essay Example | Topics and Well Written Essays - 750 Words)
Emotion Work Essay Example | Topics and Well Written Essays - 750 Words. https://studentshare.org/sociology/1446998-emotion-work.
“Emotion Work Essay Example | Topics and Well Written Essays - 750 Words”, n.d. https://studentshare.org/sociology/1446998-emotion-work.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Emotional Lives in Contemporary Lawn Firms

Wintz Lawn Service, Inc

...?Accounting Wintz Lawn Service, Inc. ment of Retained Earnings Four Months Ended August 31, 20XX Retained earnings, May 20XX $ 0 Add: Net income 3,000 3,000 Dividends (500) Retained earnings, August 31, 20XX $ 2,500 2) Wintz Lawn Service, Inc. Balance Sheet August 31, 20XX ASSETS LIABILITIES Current assets: Current: Cash $2,000 Wages payable $ 300 Accounts receivable 750 Total current liabilities 300 Prepaid equipment rent 200 Supplies 50 Total current assets 3,000 Long-term: STOCKHOLDERS’ EQUITY Trailer $ 300 Common stock 400 Acc. depr. (100) Retained earnings 2,500 200 Total stockholders’ equity 2,900 Total assets $3,200 Total liabilities and stockholders’ equity $3,200 3) Yes, Kathy Wintz’ summer work...
1 Pages(250 words)Term Paper

Emotional development

...assistant, worked with Rose to help her come out of her emotional trauma. Fun tools available to the kids and the types of play activities were observed, along with special consideration given to the team’s supervision and other adults’ direct or indirect contribution in play activities. The team saw positive outcomes. 2. Importance of Attachment and Its Effects on Brain The importance of attachment of infants and toddlers with the parents or caregivers cannot be denied in terms of healthy mental development. “The impact of attachment disruptions on children’s lives can be devastating and far-reaching”, state Kaduson and Schaefer (2006: 148). When the child enjoys vigorous attachment with the caregiver,...
10 Pages(2500 words)Essay

Lawn Tennis a Glamorized Game

...up the stamina of the youngsters. The major part of this training period concentrates over the physical strength through gym and running exercises. The age factor is a core concern for tennis star in her late 20’s because of the fitness issues begin to mount if you are a little relaxed with your tough fitness schedule. A long stretched game might test your physical fitness quite intensively and it is only the stamina build through the rigor you have endured before stepping into the court that can guarantee your success. However, mental toughness is equally important to stay firm at your toes and keep the head up while facing a challenging competitor at the other end of the court. Apart from the glamour of the game, the...
3 Pages(750 words)Essay

Emotional Intelligence and Emotional Competence

...?Emotional Intelligence (EI) EI is the ability of an individual to “identify and express emotions, understand emotions, assimilate emotions in thought, and regulate negative and negative emotions” (Matthews, Zeidner & Roberts, 2004, p.3). How better one is able to perceive and express emotions defines how emotionally intelligent one is. Whether it is an inborn property or is gained through nurture is still a debate among scholars. Emotional Competence (EC) EC is the ability that enables an individual gain expertise in his personal and especially professional life thus resulting in an improvement in the overall quality of...
1 Pages(250 words)Research Paper

Emotional Labour

...Number Word Count Emotional Labor Generally people behave according to their emotions and behavior. Despite that, emotions do not only happen to us. Mostly, according to the feminists we control our emotions (Brym, R. J. and John Lie 2011: 15). This can be achieved by doing emotional management. Emotional labor is a type of management of emotions. This termed was first by the most prominent sociologist name Arlie Hochschild. According to her emotional labor is the extent of handling of individual’s external behavior or internal feelings in order to show the suitable emotion in reply to...
3 Pages(750 words)Essay

Emotional experience

...Relationship between IVF (in vitro Fertilisation) Treatment and Miscarriage in the United Kingdom: Focusing on the Emotional Experience Research Proposal Introduction The past three decades have witnessed significant advances in the field of assisted human conception. Along with improvements in the areas of ovarian stimulation, embryo culture, and cryobiology, the discipline of assisted reproductive technology has witnessed the introduction of assisted fertilization through intracytoplasmic sperm injection, the development of techniques to remove and perform genetic analysis on polar bodies or blastomeres, and the enhancement of methods for assessing the viability of the developing conceptus (de Klerk et al., 2007,...
10 Pages(2500 words)Article

Emotional Letdown

...Reading Header: EMOTIONAL LETDOWN Emotional Letdown May 18, 2009 Emotional Letdown Emotional letdown is a condition of emotional change that occurs after achievement of a certain goal someone has been pursuing for some time. According to Norcross (2001), when one accomplishes a major goal that he/she has been working on, then an inevitable vacuum is created when celebration of that achievement passes. In life, there are many goals the people set such as attaining a degree, winning a major sports event, wedding, and so on, and they focus their attention and efforts in achieving these goals. The climax of this achievement is high emotional excitement or celebration, but the aftermath is emotional letdown. Dunn (n.d) points out... that, there...
2 Pages(500 words)Essay

Emotional Intelligence

...Running head: PART LITERATURE REVIEW – EMOTIONAL INTELLIGENCE Introductory Part of a Literature Review on Emotional Intelligence and Leadership [STUDENT NAME] [COURSE NAME] Abstract This 5 page paper provides an introductory literature review on the topic of emotional intelligence and leadership. Specifically it covers information about Thorndike’s Law of Research (1920); Gardner’s Frames of Mind: Theory of Multiple Intelligences (1983) and Salovey and Mayer’s (1990) research proposed in Emotional Intelligence. A brief discussion of the debate on the relationship between emotional intelligence and leadership follows. This paper serves as an introduction...
5 Pages(1250 words)Essay

Emotional responds

...Emotional Response of Expedia and EBags Websites EBags Website Every website should emotionally appeal to the target audience. This paper discusses important emotional aspects of a website including challenge, pace, character strength, and plots that appeal to the customers while on the website. In designing a website, it is important to consider posing a challenge to the target audience to make them coming for more. The first thing that catches the sight of an audience on the EBags website is the big sale of discounted products. The offer reads “Designer sale, up to 50% off.” This poses a challenge to all customers opening this site in search for designer products. It will make the customer inquisitive...
2 Pages(500 words)Assignment

Emotional Intelligence

...Emotional Intelligence Table of Contents Table of Contents 2 What is emotional intelligence? 3 Attributes of emotional intelligence 3 Importance of emotional intelligence 4 Raising emotional intelligence 4 Empirical studies 5 How to measure emotional intelligence 6 Conclusion 6 References 7 Emotional Intelligence What is emotional intelligence? Emotional intelligence (EQ) is regarded as the ability of a person to identity, understand, use and manage emotions in a positive manner in order to communicate effectively, overcome stress, manage challenges, empathize with...
4 Pages(1000 words)Research Paper
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Assignment on topic Emotional Lives in Contemporary Lawn Firms for FREE!

Contact Us