Free

Crisis - Essay Example

Comments (0) Cite this document
Summary
As such, the nature of the task contributed to the rise of a number of differences in the ideas of the various team members given the differences in personalities. The procedure of the crisis…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER98.5% of users find it useful
Crisis
Read TextPreview

Extract of sample "Crisis"

Reflection essay Introduction The crisis communication exercise was an extensive task that required task work. As such, the natureof the task contributed to the rise of a number of differences in the ideas of the various team members given the differences in personalities. The procedure of the crisis communication process at Northeastern Hi-Speed Railways (NERR) adheres to the goals set by the team key among which is the need to protect the reputation and integrity of the company. Additionally, the company promises not to lie, deny or hide involvement in case of a crisis while the goals of the crisis communication plan is clear on such virtues, some members of the team felt the urge to lie a feature that presents a major ethical dilemma to the team.
During a federal investigation on a train accident, the spokesperson, which the crisis communication plan requires to cooperate with the investigators and uphold transparency, must always do so. Failing to explain the details of the project to federal investigators presented a major ethical dilemma since a train engineere over sped thereby causing the accident. The spokesperson, on the other hand, exempted the engineer from blame by ignoring some pertinent questions concerning the conduct of the train engineer. The spokesperson, therefore, took responsibility for contravening an ethical provision in his attempt to save the reputation of the company.
Among the areas that the team needed to reflect included the level of involvement of the company in the accident. Federal investigations into any scandal often seek to save the public from the loss of lives and money. The team needed to reflect message to convey to the public. As stated in the goals, the company should not deny involvement but should instead present a crisis objectively while attempted to better its services. This would imply that the team accepts fault given the extent of the train engineer’s involvement thereby take responsibility but promise to change the regulations with the view to enhancing the safety of the services. The challenges associated with the preparation of the crisis response included personal differences among the members of the team, the slow pace of making decisions and the inclusion of the public among other stakeholders.
In overcoming the challenges, the team assigned every member a responsibility. In completing the tasks, the members had to adhere to the ethical provisions and timelines of the project. The strategy enhanced the speed and commitment of every member of the task force. Furthermore, it made it possible for the team to make conclusive, and ethical decisions thereby safeguarding the interests of the company as stipulated in the goal of the crisis communication plan.
The normative theory of ethics serves as the most appropriate litmus test for ethical behavior. In influencing right and wrong, the theory requires that one does what he or she wishes others would do to them. The theory, therefore, dictates that people minimize the harm they cause others by comparing the effects of the same harm to themselves. The theory is the most appropriate especially when communicating an accident. During a high-speed train accident, families lose their loved ones. As such, the crisis communication team must admit involvement and apologize in case the accident arose from the actions of the train crew. Among the skills needed to further the theory are:
Collaborative skills
Decision making skills
Sincerity
Compassion
Objectivity
Courage
References
Kant, I. (1985). Grounding for the Metaphysics of Morals. Indianapolis: Hackett Publishing Company. Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Crisis Essay Example | Topics and Well Written Essays - 500 words - 1”, n.d.)
Crisis Essay Example | Topics and Well Written Essays - 500 words - 1. Retrieved from https://studentshare.org/psychology/1699346-crisis
(Crisis Essay Example | Topics and Well Written Essays - 500 Words - 1)
Crisis Essay Example | Topics and Well Written Essays - 500 Words - 1. https://studentshare.org/psychology/1699346-crisis.
“Crisis Essay Example | Topics and Well Written Essays - 500 Words - 1”, n.d. https://studentshare.org/psychology/1699346-crisis.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Crisis

Financial Crisis

...? ECN353 Contents Contents 2 Creation of asset bubbles and large capital flows 4 Financial Crisis 7 Policies to address the effects of global financial crisis 10 Long term growth Prospects 11 Conclusion 12 References 14 Introduction The global financial crisis started to show its impacts from the middle of the year 2007. Economists consider the global financial crisis to be the worst scenario after the Great Depression of 1930s (Chari, Christiano and Kehoe, 2008, p. 1). Initially it was thought the crisis to be one of solidity and would affect only a small number of organizations. But soon the crisis began to show its acuteness which...
15 Pages(3750 words)Essay

Suez Crisis

...?THE SUEZ CRISIS OF 1956 CONTENTS INTRODUCTION 2. THE SUEZ CANAL 3. FACTORS WHICH CONTRIBUTED TO THE BEGINNING OF THE CRISIS 4. THE CRISIS 5. HOW DID THE CRISIS END 6. THE AFTERMATH OF THE CRISIS 7. CONCLUSION REFERENCE LIST 1. INTRODUCTION The Suez crisis took place from the 26th of July 1956. It was also known as the Tripartite Aggression. However, armed conflict only took place between 29th October 1956 and 6th November of the same year. This part of the Crisis is also referred to as “The Seven Day War” due to its duration. Although, the Crisis only lasted just over three months it created a...
5 Pages(1250 words)Term Paper

Radiation crisis/chemical crisis

...?Radiation crisis/chemical crisis Part A Among new graduate nurses working during radiation and chemical crisis, there is a need for them to go through a thorough training process in radiation crisis. In the first place, these new nurses must first be treated like ordinary citizens and not be allowed to be involved in the management of the crisis. If they are to have any roles in the management of the crisis at all, they need to go through the proper training in radiation crisis management first. If it be inevitable that they have to assist in radiation crisis, they need to be partnered with other nurses...
1 Pages(250 words)Essay

Economic crisis

...World & UAE: Stock Markets Before & After Financial Crisis "The Chinese use two brush strokes to write the word 'crisis'. One brush stroke stands for danger; the other for opportunity. In a crisis, be aware of the danger-but recognize the opportunity." John F. Kennedy The world was at its peak in every industry, investors continued to invest all their life time savings. People thought that the economic boom will never end, everyone started thinking about the amount they have earned today; thinking about short-terms living life like its about to end. Suddenly, the economies began to decline and the investors were not able to pull out their money from the crashing markets, hence, life...
12 Pages(3000 words)Essay

Crisis

...Any crisis is stressful and the ability to cope with it is even more taxing if it is sudden. I have had the misfortune of being involved in one suchsituational crisis- the deadliest natural disaster in the US history - the Hurricane Katrina. There was no forewarning of the intensity of the flood waters and the inundation; of the inaccessible roads and the long-lasting effect that it would leave. My family is from New Orleans and while my twin sister and I had moved out, my parents and a sister still lived there. Fortunately, they managed to evacuate in time but lost everything in the floods. Although 80 percent of the residents were evacuated, this disaster left a severe impact on a large segment of the population, on economy... and...
4 Pages(1000 words)Essay

CRISIS

...Crisis Crisis Beginning a business is very hard. During the initial stages of starting it, there are many questions than answers. The real problem in this case is how to develop a customer base for our business and what issues can drive away these customers. This crisis action plan will aid the business and offer the courage and strength to continue. The vision of this business is to be a leading company in advising visitors from all over the world how to plan their travelling schedule. In this manner, people will be able to understand what type of activities our company transacts. More so, making decisions for the company will be easy and prompt. Customers for this business are mainly businesspersons and tourists. Therefore... and make...
2 Pages(500 words)Essay

Chapter question response. ASSIGNED TEXT: George A. and John F. Steiner, Business, Government and Society A Managerial Perspective, 13th Ed., 2009, McGraw-Hill, N.Y. ISBN: 978-0-07-811267-6

2 Pages(500 words)Case Study

Crisis

...Crisis Stress is defined as the non-specific reaction or response of the body, which is overwhelmed due to demand for the changes, when any threat with regards to the environmental changes occur and individuals have to respond to the changes accordingly. Whereas crisis may be defined as an obstacle or the period when individuals experience a negative mood shift and are commonly disorganized and insuperable by the use of customary methods of problem solving, within which many attempts to abort changes are made. Crisis state usually cannot be resolved by using copying mechanism as the person undergoing such a phase is unable to perform normally and require intervention to reclaim the state...
1 Pages(250 words)Essay

Crisis

...Crisis: Columbine High School and the Shooting Tragedy Affiliation Columbine High School and the Shooting Tragedy The EventThe Columbine High School and the shooting tragedy is one of crisis that hit United States and prompted debates on school safety and gun control. The incidence happened on the 20th of April 1999 where two teenagers went on a shooting Spree killing thirteen people and leaving more than twenty others wounded. There were so many speculations on what may have influenced the two teens, seventeen, and eighteen to carry out such a crime. On the material day, at exactly 11:19a.m, Eric and Dylan wore trench coats and entered the school compound shooting their fellow students (Greg, 2009). In a...
3 Pages(750 words)Essay

Crisis

...Bomb Plan for a Crisis Management Plan of the This term crisis has an array of definitions as previously defined by other scholars, which means that there is no specific definition of the term. For instance, Fink (2002) defines it as “an unstable time or state of affair in which decisive change is impending” (p. 126). Key in that definition is the word change, bearing in mind that a crisis occurs without prior warning it is paramount to manage it well to minimize the effects. These can only occur if an effective plan for management is in place. Therefore, strategies and measures used in responding to a crisis is what constitute the term Crisis Management....
2 Pages(500 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Crisis for FREE!

Contact Us