NCPC Web Field Trip - Essay Example

What are the three best pieces of advice about handling conflict and preventing crime you picked up at the NCPC site? Any other useful ideas or approaches? Understanding one’s own feelings about conflict is one best piece of advice that enables an individual in conflict to acknowledge personal emotions which ought to be dealt with right away by identifying triggers such as facial expression, voice tone, or the manner of gesture or overall delivery. When triggers are well recognized, control over reactions may improve next time around.

Secondly, moving toward agreement and confronting the issue through calm discussions with an attitude of willingness to settle the conflict would greatly help to ease out tensions between the two parties (NCPC). Allowing oneself to communicate with proper understanding of both sides while expressing truths of opinions or sentiments may also get the other person to back off from upset contention. Then if neither of these seem to work, the next best advice would be to acquire a ‘mediating body’ preferably one who has not had previous connections with the involved parties so as to avoid partiality in resolving the conflict.

Another useful approach would be to practice active listening. This way, the possibility of finding similar situations with the opposing individual is likely to establish some degree of comprehension and concern, noting how a certain encounter is understood on the same perspective by both (NCPC). How important is it to “walk in the other person's shoes” when trying to avoid or resolve a conflict? Explain. Putting oneself in another person’s shoes basically means empathizing and this requires a profound level of sincere listening so that one understands what the other individual has gone through which might have brought him to act in a trait of weakness resulting to the conflict.

This is hugely significant because a genuine listener eventually gets the benefit of replacing anguish with a more positive temperament and perceives the opposite point in fair view with mature degree of understanding and this essentially prompts an equivalent proactive response since one has already initiated a condition of seeing things in a wider scope. How do you tend to handle/avoid conflict? Whenever I can, I first come up with an assessment of my personal thoughts and feelings about a conflict and if I see that they can be managed and fully acknowledged, I decide on taking a straight attempt at resolution by talking to the other person in a humble manner of presenting my side of the case.

If not or if I can imagine that I am rather most likely to flare up and get out of control during the actual encounter, I simply leave immediately to find some space where I can compose myself and contemplate on how I can first put off my negative reflections and examine the problem source in all aspects. Work Cited NCPC. “Conflict Resolution.” 2011. http://www.ncpc.org/resources/files/pdf/conflict-resolution/making_peace.pdf. 30 May 2011.