Retrieved from https://studentshare.org/other/1422758-written-communication-for-business-purposes
https://studentshare.org/other/1422758-written-communication-for-business-purposes.
Written Communication for Business Purposes In business communication there is an exchange of information within the organization. It is a never ending continuous process. The need to communicate more effectively and efficiently with the society and the employees builds on as the business expands further. Business communication can be both oral and written. However in this paper, written communication for business purposes will be discussed. Written communication is a very critical and important part of business communication.
It is necessary that accountability and responsibility chains of people working in the organization are fixed. The manager should communicate everything to his sub ordinates and people in the organization in a written way. Written messages can also be saved in the repository for future references. Business communication is a permanent mode of communication and is easier to follow through than oral communication mans. Good written communication is pivotal to the success of an organization. It helps in building its corporate image and good will.
Written business communication comprises of various forms. These are letters, memoranda’s, emails, sales letters, agendas and business reports. Business letters should have an appealing and an appropriate lay out. The writer should be clear on the content of the letter and it must be divided into paragraphs. The subject of the letter should be written and should be enclosed within envelope. The letter must be saved for future reference and should be written carefully as it directly affects the good will of the organization.
There are various types of business letters for instance sales letters, information letters and problem letters. Memos are another means of written communication in business. They are short and are used for communication within the organization. They tend to relay specific information to the people within the organization itself. Business reports follow a lot of research and investigation. Any observations made during the research process are accounted for in the reports. Reports help analyze the performance of the organization thoroughly and in taking important decisions.
Agenda is also a form of written communication. An agenda is basically an outline regarding the contents of the meetings. It explains the purpose of the meeting and the direction in which the participants of the meeting are heading. Agendas should be very specific and should be designed before so that people can prepare for the meeting. Thus the aforementioned were some of the most important modes of business communication within an organization. Written communication is crucial to the success of an organization as discussed in the paper.
It is official and can be saved for future references. There are various types of written business communication – memos, letters, reports, etc. The use of each of these depends on the context of the situation and varies. References Murphy, Herta A., and Herbert W. Hildebrandt. (1997) Effective Business Communications. Seventh Edition. McGraw-Hill. Reynolds, Sana. (15 July 1997)."Composing Effective E-Mail Messages." Communication World.
Read More