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Hr Case Study - Coursework Example

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(Assignment) Human Resource: Case Study The effective application of needs assessment program would assist firms to detect their current organizational requirements. After identifying the weaker business areas, firms can design their strategies in order to improve the particular sectors…
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Hr Case Study

Download file to see previous pages... To begin with, there are mainly three types of training program development theories such as identical elements, stimulus generalization, and cognitive theory each of which emphasizes on specific areas. Therefore, it is advisable for the Backwoods to follow most appropriate theories by taking the most attention needed areas into account. Previously, it was identified that effective delivery of customers’ orders is the main objective of the proposed training program. As discussed earlier, employees in the customer orders division need adequate technical skills because they are to deal with customer calls through a computer network system. The identical elements theory suggests that “training environment is identical to work environment” (Table 5.1). Under predictable and stable work environment features, this strategy works efficiently. It is obvious that the work performed by customer order division is predictable and of stable nature. Since there are no chances for future changes in work nature, the organization can effectively train its employees once this method gets implemented. Therefore, it is advisable for the Backwoods Company to follow identical elements theory to improve the technical efficiency of customer order department. ...Download file to see next pagesRead More
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