Relationship between organizational commitment and job satisfaction at Mcdonalds restaurants - Essay Example

McDonald’s is one of the largest chains of fast food restaurants that specialize in hamburgers. It has more than 32000 outlets across the globe (McDonald’s). The organization follows people centric policies that are focused towards total customer satisfaction. Organizational core values are aligned to its goals which are intrinsically linked to optimal performance through exemplary customer service and quality food at competitive price. As such, McDonald’s human resource strategy becomes critical part of its organizational vision and mission.

HR initiatives of McDonald’s greatly facilitate job satisfaction and create a highly motivated and effective workforce. It promotes a sense of shared vision and collective responsibility resulting in improved performance and productivity. Apart from this, McDonald’s conscientiously encourages professional development through in-house training and creating a continuous learning environment. It helps nurture a high standard of ethics and quality work by inculcating sense of responsibility and accountability in their work parameters.

The regular incentives for improved performance, in-house discount on food items and flexible timings are few other vital factors for high job satisfaction amongst the McDonald’s workforce. The recent initiatives by the management to promote employment of people who have been unemployed for more than six months hugely reflects the company’s social consciousness and labor friendly policies (Burley, 2009). One can therefore, conclude that organizational commitment and job satisfaction at McDonald’s are intrinsically linked.

The various service and reward programs encourage its employees to give their best. Its commitment to diversity at workplace ensures relationship building through cross cultural understanding and mutual respect. Reference Burley, Briar. (25 March, 2009) McDonald’s to help unemployed. Retrieved from: McDonald’s Values. Available from: