Analysis of Six IT Decisions Your IT People Shouldnt Make Article - Essay Example

Customers have started to think that they are not getting the proper business value from the software programs because they think that they are spending more and the return is less. One of the reasons behind this thinking of the customers is the large maintenance costs that they have to pay when the subscription expires. The proof of this lack of interest on part of the customers is the discount offers by various software companies and the increase in the use of web-based software services.

No doubt IT people are best at their work and can actually carry out projects successfully but deciding about the projects that which project is the most beneficial for the company is not the job of IT people. Since the business managers have a deep insight into the business development and monetary benefits of the organization they must prioritize the projects accordingly and the IT people should only carry out the project.

This means that the lead role in business development should be assumed by the senior business management people. Similarly, it is the job of the senior managers to decide which feature (time of response, data capacity, etc.) of a certain IT project should be given importance, and they will decide on the basis of the nature of the customer’s business. This decision cannot be taken by the IT department. When IT people are developing projects according to the client’s requirement then why are they failing to generate the intended business benefits?

Considering the fact that bandwidth is a problem in certain areas, can a web-based software service deliver the same features an installed program does? Why are global data definitions, which facilitate business organizations to share data difficult to implement? And what are the security barriers which can be created to save certain confidential data if some company refuses to share all of its data globally?