Business Communication - Case Study Example

A lack of central knowledge portal A communicative gap can be caused by inability of the employees and employers to find a common point and a common solution can be hardly found. It should be noted that a communication gap between different departments and regions is the result of invisible silos. Communication gap in the business world is often referred to differences of communication between men and women. The latter have changed their communicative strategies and reached incredible heights and leading positions in their companies.

Credibility is hardly reached by women. They have to assure their business partners of their professionalism and well-developed skills. There are different communicative strategies among men and women, when the former play their communicative rules in accordance with well-established communicative strategies and the latter do not have those communicative strategies at all (Darling & Beebe 2007, p. 78). A lack of formal meeting structure It is hard to solve a problem of communication gap, especially when there is no formal basis for meeting and discussion of the employees’ concerns.

Moreover, communication problems were even more intensified by the absence of the feedback system. The company tries to introduce their own communication improvement system, but taking different measures often fails. For example, there are “performance development reviews” as a formal tool between a manager and direct report. Personnel are concerned about their salaries, but there are a lot of those, who do not believe in the reliability of this strategy. Lack of formal Training It is evident that employees of the company are lacking of formal training.

A relevant strategy is to improve communication in different departments, because implementation of innovations and changes is rather challenging for the company. A lot of flaws in the feedback system. It is also appropriate for the company to develop and promote a clear cooperation among the employees. Managers of the company implement two basic approaches to foster communication in the company: laissez faire approach and traditional culture. Due to the conservative leadership practices in the organization, there are a lot of weaknesses in communication style of the company.

Old views of the company’s leaders are preventive factors for innovative and creative thinking development of the employees. A presence of another leader, who is able to foster progressive thinking and policy of the company, is a great benefit for the staff (Johnson, Donohue, Atkin & Johnson 1994, p. 113). A modern approach is a strong background for development and innovations implementation in the company. A different background is a favorable factor for the company’s development. Employees are engaged in different activities and are promoting and increasing the Inglis Value of teamwork.

No clear demarcation of responsibilities especially implementing operational change An important advantage for the company is the fact that the MD brought with him innovative elements from his previous company. This fact is appropriate for success and development within the organization, because Minsky and Martin (1998) claim: “first, the dissolution of the hierarchical model of organization has been accompanied by a changing relationship between the organization and the individual; individual contributors become the organization’s most valuable resource; contemporary organizations have highly permeable