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Communication Skills Relevant to Selected Clinical Scenario - Essay Example

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The author of the essay "Communication Skills Relevant to Selected Clinical Scenario" believes he must develop his skills in leading, confronting and summarising. Because having effective communication skills is an important factor and a priority for every nurse…
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Communication Skills Relevant to Selected Clinical Scenario
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Download file to see previous pages After getting permission from the doctor to go home for Christmas, Robin was back at the hospital 15 days later because she was in preterm labor yet again. It was then that Robin was introduced to a gastroenterologist who diagnosed her with Crohn’s Disease. Robin was immediately put on medications to try to save her and her unborn child’s lives. On 3rd February, Robin’s contractions were five minutes apart but her due date was the 17th of March. Robin came to the hospital and within one hour, I performed an ultrasound only to let her know that her unborn baby boy was no longer alive. After the funeral of her son, Robin was diagnosed with Deep Vein Thrombosis (DVT) in her inner thigh. Reflection: Interpersonal communication skills
Listening is an active and basic process that involves not only taking the content of the person speaking by looking at their body language and listening to their words but also being perceptive (Boyd, 2007, pp. 654-683). Good listening skills are shown by attending behavior that is practiced by establishing eye contact, maintain a relaxed posture and sending appropriate messages to the patient through gestures (Timby, 2008, pp. 298-312). Attending behavior works well in that it encourages the patient to verbalize their feelings and ideas freely (Hart, 2010, pp. 287-299). During listening, the nurse paraphrases the words of the patient in fewer words so as to make sure that the nurse understood what the patient wants.

Paraphrasing is an important part of listening because it exposes and clarifies any mixed or double messages sent when the patient fails to make a direct statement (Huber, 2006, pp. 754-783). The third part of listening is clarifying. Clarifying goes beyond paraphrasing with the intention of bringing vague material into sharper focus (Kneedler & Dodge, 1994, pp. 258-295). Perception checking is an effective part of ensuring the accuracy of communication because it is a method of giving and receiving feedback from the patient (White, 2004, pp. 634-683). When helping Robin, I can say that I had effective listening skills.  ...Download file to see next pagesRead More
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