It will focus on the Microbiology department. The main activities undertaken by the department involve screening of body tissues or fluids for infectious microbes. The primary inputs in this unit include:…
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As Lippi, Mattiuzzi and Plebani (2015) said, some of the factors that should be considered when establishing the primary productivity measure for the microbiology unit encompasses the duration of time spent by the staffs on hands on activities: that is, for a centrifuging operation, the most important productivity measure is usually the duration of time taken by a technologist to load and remove the centrifuge, not the spinning time. Other time productivity measurements which are equally important to the process include: time of day, the technologist to patient or sample ratio, and the amount of time spent on preparing laboratory machines or conducting their routine maintenance (Langabeer, 2008).
One productivity measure for this unit is: spending an average of 5 minutes on setting up the machines for use and conducting routine maintenance; 4 minutes for preparing each specimen for centrifuging; and displaying the deliverables on soft-copy and hard copies. This productivity measure will optimize the primary microbiology activities by limiting potential time wastage on setting up the machine, placing the specimen for examination or relaying the results to physicians to facilitate interventions (Yakusheva, Lindrooth, & Weiss, 2014). However, the productivity measure can create the unintended consequence of impeding quality deliverables, which would otherwise be achieved if the technologists spent slightly longer time to conduct the
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“Productivity is a key indicator in the assessment of economic performance” (OECD, 2009 p7). In simple terms, productivity is an attempt to measure the inputs of a given venture against its output (Ball and Norton, 2004 p2).
As an essential part of delivering the best service, the institution aims to increase the level of patient satisfaction through measures targeting the staff performance. The hospital will target especially medical professionals who have direct contact with the patients such as doctors and nurses, and those in laboratory procedures.
For this purpose, it is important to measure customer satisfaction on regular basis in order to understand their needs, wants and demands so that final product can be developed that not only gives maximum value to the customers but also helps in realizing valuable profits.
It has only five permanent employees and twenty five casuals, giving a total of thirty employees. The mission of this bakery is to provide its customers with fresh, tasty and high quality bread and cakes. Its vision is to grow and serve bread to all residents of California, as it now only serves its immediate neighbors.
Also, it has more than 130 vehicle fleet along with sub contractors. The company at present employs more than 350 people in various positions, ranging from forklift drivers, product pickers and office operations. The company offers warehousing and distribution services to various beverage producers.
The writer suggests that we should develop a process in which the responses from customers can be measured in a certain program so as to yield results which can easily be analysed for future improvement. Measuring customers satisfaction not only helps to keep existing customers but provide a roadmap if attracting new customers.
Stress arises when the knowledge and capabilities of an individual are conflicting with the demands and pressures of the clientele or the supervisors that cause a mental, physical or emotional reaction to it. Hence, in this report our main focus is on employees who are working in Wal-Mart in retail business and sales.
There was a time when people did not have the facility of computer. Only those living in that time may know the severity of difficulty of handling documental processes without the computer. Earlier, those
1. As a first step, I suggest that two or more processes could be combined to save time and improve quality, or that the entire process needs to be revamped and new management techniques and processes could be introduced that are not
The author states that in most situations, the test quality is conducted informally resulting to very little or at time no quantitative evidence gathered by the tester to be used in determining the test coverage level. It is needless to achieve a test success that is 100% and yet the test quality can only manage to cover a small code fraction.
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