Banner Healthcare Organization - Admission/Application Essay Example

 Banner healthcare is a non-profit organization that provides hospital services to all communities including the rural areas. The organization aims at providing excellent patient care by employing qualified nurses and using the appropriate technologies in treating patients. Banner healthcare is dedicated to the community and its operations so far, confirms its commitment to incorporate the community in its activities, since it is aware it cannot fight diseases on its own. Banner healthcare offers basic emergency and medical services as well as specialized services like cancer care, physical therapy, and heart care and organ transplant. Banners operation has shifted to incorporate social responsibilities like rehabilitation facilities. This paper discusses banner’s readiness in addressing healthcare needs of citizens in the next decade and their strategic plan in terms of network growth, nurse staffing, and patient satisfaction. Readiness of the Organization The readiness of any healthcare facility to address health needs in the future depends on its ability to provide all citizens with the healthcare they need with reference to expected challenges in future. According to McCrea (2010), the future of healthcare sector is uncertain since medical research is dynamic and the pattern of diseases also changes. For instance, there have been instances when disease-causing bacteria developed resistance to treatment, and resulted to loss of lives before an alternative treatment was found. These challenges make it difficult to predict the future. In order to curb these challenges, Banner Healthcare is involved in research that would discover new drugs, try to predict disease resistance patterns and find other alternatives to the problem. Through quality research, it has been able to gauge disease pattern and come up with effective treatment. Banner research concentrates on finding cure and vaccines for diseases that are currently a threat to the sector. This way, it confirms that banner healthcare is ready to address healthcare problems that may arise in future provision of health care services to all citizens. Banner health care has also invested in effective technology research. This is because the quality of services in future is likely to be determined and improved by the level of technology used, especially when providing specialized services like organ transplant and cancer care. This alignment with the use of high level technology confirms their ability to provide healthcare needs of citizens in future. In order to face the future, they must understand the past and the present. They ought to prevent instances of diseases in future by eliminating current threat of these diseases. McCrea (2010) suggest that our lifestyle, environmental changes and inheritance contribute to our health conditions. Banner’s main aim is to prevent the occurrence and spread of diseases, since prevention is a better measure of disease control than cure (Adams & Hawkins, 2007). Therefore banner is involved in disease prevention campaigns that they conduct by educating the society on importance of hygiene and disease prevention mechanism; encourage them to go for checkups and providing free checkup services, since some of these deadly diseases if discovered early, could be treated. This confirms their readiness to provide health care needs of people in the next decade. The organization has ensured that its facilities and contact channels are accessible to patients 24/7 by improving communication. This has resulted to faster response to patients’ problems. In addition, they have set up branches at the community level for assistance and faster accessibility to medical care. This shows that Banner healthcare is set to handle health care needs of people in the next decade. Strategic Plan Network Growth The organization intends to improve its network by providing high quality health care services that would in turn uphold its reputation. They want to expand their facilities and services to meet community needs through innovation. Banner Healthcare intends to improve its mode of service delivery and the quality of services offered to the community. It also intends to incorporate the community in their plan; work together with members of the society so that they feel cherished and appreciate their efforts. Nurse Staffing There has been shortage of nurses across the country, but banner healthcare is responding to the issue by provide training facilities for the nurses and providing an environment for them to grow and develop their careers. Banner believes that fully engaged employees are the determinant of patient services and outcomes. Overworking nurses has been the cause of poor quality services in most hospitals, and has in most cases led to loss of lives and trust in the organizations due to careless handling of patients. Therefore, the organization responds to this challenge through proper distribution of nurses in the community. This will ensure that nurses remain motivated; hence continue to deliver quality health services. Resource Management Management of the available resources is essential in providing quality healthcare services. Therefore, banner health care has selected a team to oversee the management of their resources in terms of proper handling and maintenance. They ensure the machines are handled by well qualified staff to avoid unnecessary breakage. They also have technicians to repair and recommend replacement where needed, since improper resource management could lead to faster deterioration of these resources, and eventual delivery of poor quality services. Patient Satisfaction Shelton (2000) says that patient satisfaction is the key to accessing quality healthcare services, though it is difficult to attain. Patient satisfaction is based on physician-patient interaction and is affected by a number of factors including pain and depression. Banner Healthcare uses other integrative healing modalities such as music therapy, massage therapy, aromatherapy and pet therapy. They ensure that their health care is consistence and constantly improving by innovation, care management, patient experience and care transformation. The organization is focusing on improvement of patient-physician communication as it improves patient satisfaction by hiring well trained physicians that can handle patients from all backgrounds accordingly. The organization is promoting individualizing of patient preoperative counseling and shared decision-making. This individualistic approach helps in identify patient-specific factors such as chronic pain and depression. These factors may negatively impact patient satisfaction scores (Shelton, 2000). By setting appropriate preoperative expectations and managing pain and depression, physicians can help patients achieve improved outcomes. Banner also plans to use its technologies to ensure that patients’ needs are met. Undeniably, these approaches will lead to their satisfaction. They are also conducting more research meant to facilitate holistic definition of patient satisfaction. References Adams, W. R. & Hawkins, J. P. (2007).Health care in Maya Guatemala: Confronting medical pluralism in a developing country. Norman: University of Oklahoma Press. McCrea, H. L. (2010). Diseased relations: Epidemics, public health, and state-building in Yucatán, New Mexico. Albuquerque: University of New Mexico Press. Shelton, P. J. (2000). Measuring and improving patient satisfaction. Gaithersburg, Md: Aspen Publishers. Read More