Quality and safety of patient care: - Case Study Example

Nursing case studies Case Study 20 Question As a practicing nurse, Maria can find more information about nursing-sensitive indicators from NDNQI (National Database of Nursing Quality Indicators) or through field research (Yoder-Wise, 2007). Question 2 To contribute something unique, Maria should initiate health care restructuring to ensure the quality and safety of patient care and that the challenges facing the nursing industry are precluded (USN, 2004). Question 3 Operational collaboration or teambuilding is of utter importance for Maria’s success in the job.

The knowledge gained from practicum can be used to develop more working relationships and/or associations with employee to ensure that both parties benefit. Case Study 20-2 Question 1 The next step is the analysis stage. The six-sigma team will use diagrams and charts to track the movement of LOS and LBWS and try to draw a flow diagram of how the proficiency of the ED can be boosted (Yoder-Wise, 2007). Question 2 The 5th step is the measurement/evaluation of outcome. The team might use graphs to compare the targeted reduction in LWBS and LOS, and the real figure of LWBS and percentage of LOS, and ascertain whether the goals were met or the level of deviation and device the necessary counteractive measures (Yoder-Wise, 2007).

Question 3 The last step is to standardize the QI process. The process starts over and a similar approach is used for a similar problem. The sigma team involved nurses from the ED, ancillary department staff, and physicians. The composition provided a perfect chance for the causes of increased LWBS and LOS to be determined. Effective communication increased the speedy delivery of care services. Chapter 20: Managing Quality and Risk Question 1 Through cooperation with the existing nurses and physicians, a nurse can comprehend the nursing environment and be able to make suggestions on how to improve the nursing practice by identifying areas that need improvement and informing the necessary authorities.

Question 2 Assigning blame for errors can be minimized when all nurses understand their responsibilities, authority, expectations, and accountability. Additionally, they must also have the necessary skills and experience to handle challenges prevalent in the nursing sector. This will improve patient safety and service quality (Yoder-Wise, 2007). Question 3 Information on the patients’ expectations are harnessed, and utilized in developing patient-tailored services/products that meet their needs, preferences, and perceptions (Gilpatrick, 2007).

This will adroitly upsurge patient gratification. References Gilpatrick, E. G. (2007). Quality improvement projects in health care: Problem solving in the workplace. Thousand Oaks, Calif: Sage Publications. Montalvo, I., Dunton, N., & American Nurses Association (2007). Transforming nursing data into quality care: Profiles of quality improvement in U.S. healthcare facilities. Silver Spring, Md: Nursesbooks.org, American Nurses Association. USN, C. D. (2004). Leading and Managing in Nursing.

Aorn, 2(3), 107-192. Doi:10.1016/S0001-2092(06)60522-X Yoder-Wise, P. (2007). Leading and Managing in Nursing. St. Louis, Mo: Mosby/Elsevier.