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The practicum project was an essential way of ensuring that I engaged in a project that focused on improving the HCAHPS scores in a healthcare facility. In this regard, the project focused on a number of issues that would require a change in practice in order to obtain the desired state of high HCAHPS scores.
1. Raising HCAHPS Scores
a. Raising HCAHPS Scores-Annotated bibliography
This activity involved researching from peer-reviewed journals on the need to improve the HCAHPS scores in any organization. Appendix 1 represents the final annotated bibliography for this practicum activity. It is important to point out that the bibliography is presented in APA style with each peer-reviewed journal article providing a summary of the article’s methods and the approach used to determine the usefulness of the journal to the project practicum.
It is crucial to point out that the practicum project had to be organized in an approach that ensured the achievement of the overall goals of the project. However, the achievement of this goal would not have been possible without engaging in a process of research that enhanced the success of the project. The journal articles were important in enhancing the success of the project since they underlined the importance of the project, which was to improve the HCAHPS scores in a healthcare facility. The journals highlight the process of raising the HCAHPS scores in a healthcare facility.
Some of the journals start by providing an explanation about the concept of HCAHPS. In this case, they underline the areas that are identified in the process of improving the HCAHPS scores. For example, the journal by Cliff, entry 2 in Appendix 1, identified the cost-benefit ratio of improving the HCAHPS scores and the most important approach to use in order to improve these scores. In addition, the journal provides the reader with the areas that are required to be focused on in order to improve the HCAHPS scores in any healthcare facility. Consequently, this article provided me with the knowledge on the areas that I should focus on in order to improve the HCAHPS scores in a healthcare facility.
Other articles in the annotated bibliography provided me with the approaches that I should use to measure the HCAHPS scores in a healthcare facility.